Internet issues are widespread.
Internet issues are widespread.
I’ve been using xfinity for several years now. About a week ago we upgraded our speed because we didn’t want to pay for TV anymore and wanted a bit more bandwidth. Just before we chose to switch our internet, it was really slow and unreliable. Playing Valorant and Warzone had ping between 250 and 900 ms. I’ve tried everything possible to improve the connection but haven’t found a solution. Recently we got new equipment, but it’s much worse now. My speeds are around 300-350 Mbps compared to our old 180-250 Mbps. It’s nearly impossible to play games smoothly, and loading a single Chrome tab took about 10 minutes today. I’m unsure if the issue is with my setup or if xfinity isn’t performing well. The PC specs I’m using are: Ryzen 9 3900X, ASUS RTX 2080 Super, OC Aorus X570 Master (mobile motherboard has two LAN ports, one gigabit port; both have failed to deliver consistent results) and 64 GB of Trident Z Royal @ 3600 MHz. Thanks for any advice!
I use Xfinity and usually encounter no problems. Since I own my own modem, I avoid their subpar gear. However, Xfinity provides Docsis internet, which uses fiber connections and supports about 100 to 300 users per node. If a node gets too busy, performance drops. Their system relies on channel bonding and operates within RF bands from 5 MHz to 950 MHz. Anything else using those frequencies—like radio, TV, or cell towers—can disrupt the signal, especially with poor wiring or connectors. If your speeds remain stable, the problem might lie elsewhere in their network, such as a congested peering point. Alternatively, it could be an overloaded node. You can test your connection by accessing 192.168.100.1; this often reveals issues quickly. Logs can also provide useful insights.
Usually when lag occurs and it's not a network problem, you should examine your computer. Pay attention to temperatures—if it's getting too hot, it might be throttling. Also verify there are no unnecessary processes using resources in the background.