Internet is running slowly yet performance checks indicate normal operation.

F5F Stay Refreshed Power Users Networks Internet is running slowly yet performance checks indicate normal operation.

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Carsland123
Senior Member

398

02-12-2016, 04:32 PM

I've been experiencing problems for about two weeks with my desktop connecting to the internet. I'm not very familiar with how it works, but something seems off. Websites like YouTube and Google Drive are loading slowly or showing a constant loading screen, even though my speeds are still over 100Mbps and my ping is normal. Upload speeds are fine too. I don’t face issues on my phone or laptop, but both wired and wireless connections are affected. Since I don’t have Ethernet ports on my laptop, I can’t check the cable. I’ve tried changing my DNS to Google’s servers and that didn’t help. My ISP reported no similar problems in my area either. It seems the issue started with a snowstorm yesterday—could that be related?

Carsland123

02-12-2016, 04:32 PM #1

KraZDave
Junior Member

02-12-2016, 06:32 PM

Run a speed test on a service such as speedtest.net and share the results here.

KraZDave

02-12-2016, 06:32 PM #2

Run a speed test on a service such as speedtest.net and share the results here.

Sussu
Senior Member

708

02-13-2016, 01:19 AM

Obviously not. Since no one else mentioned the issue and your phone functions properly, the problem likely lies with your computer. Consider reinstalling the browser or performing a virus scan using Malware Bytes.

Sussu

02-13-2016, 01:19 AM #3

Fluffycakes123
Senior Member

696

02-13-2016, 02:14 AM

It could indicate an issue with your PC, similar to what was mentioned in a prior discussion about your computer becoming sluggish during games.

Fluffycakes123

02-13-2016, 02:14 AM #4

It could indicate an issue with your PC, similar to what was mentioned in a prior discussion about your computer becoming sluggish during games.

Swarm2006
Junior Member

02-13-2016, 07:51 PM

The browser reinstall didn’t resolve the issue, and no malware was found during scans. The detection results stayed consistent before and after the reset. Could you consider other solutions? Thank you.

Swarm2006

02-13-2016, 07:51 PM #5

Goljat12
Member

213

02-15-2016, 03:06 PM

I believe this might be related too, though I’m mainly seeing network issues with certain sites like YouTube. When playing games, my ping stays normal, so it could still be a PC-related problem.

Goljat12

02-15-2016, 03:06 PM #6

I believe this might be related too, though I’m mainly seeing network issues with certain sites like YouTube. When playing games, my ping stays normal, so it could still be a PC-related problem.

Warplogic
Junior Member

02-15-2016, 04:42 PM

consider switching to a different browser such as the latest Edge from Microsoft

Warplogic

02-15-2016, 04:42 PM #7

consider switching to a different browser such as the latest Edge from Microsoft

CodeBreaker18
Junior Member

02-15-2016, 05:38 PM

I also attempted that and the issue continued. Apologies, I should have added it to the initial message!

CodeBreaker18

02-15-2016, 05:38 PM #8

I also attempted that and the issue continued. Apologies, I should have added it to the initial message!

truji8tarifa
Member

193

03-04-2016, 06:12 PM

No, the issue doesn't keep happening on those sites.

truji8tarifa

03-04-2016, 06:12 PM #9

No, the issue doesn't keep happening on those sites.

quester37
Junior Member

03-04-2016, 08:45 PM

#10

I've mainly used YouTube and Google Drive for most of the last couple of weeks. Twitch and other platforms are also fine. I looked into Down Detector for those sites, but the outcomes there differ.

quester37

03-04-2016, 08:45 PM #10

I've mainly used YouTube and Google Drive for most of the last couple of weeks. Twitch and other platforms are also fine. I looked into Down Detector for those sites, but the outcomes there differ.

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