Internet is running slowly, need assistance.

TysonJB
Member

09-25-2023, 03:01 PM

I reside in a remote location where internet choices are scarce. Therefore, I subscribe to a 10Mbps plan just like everyone else pays for a 10Gbps connection. This is the fastest speed currently offered locally. During speed tests, my results match what my ISP normally delivers—7 to 10 Mbps, 60 ping, and minimal jitter. However, when I attempt downloads from external sources, my speeds drop significantly to just 1 to 70 KB/s (0.008 Mbps to 0.56 Mbps). Is this typical? If not, what steps should I take to improve my download performance so it aligns with the expected speeds?

TysonJB

09-25-2023, 03:01 PM #1

vickyzee
Junior Member

09-25-2023, 09:28 PM

I don't download anything directly. You're asking about the source of downloads, so please clarify your question.

vickyzee

09-25-2023, 09:28 PM #2

I don't download anything directly. You're asking about the source of downloads, so please clarify your question.

Ironlific
Junior Member

10-13-2023, 06:35 PM

Ironlific

10-13-2023, 06:35 PM #3

Shadoox
Member

10-13-2023, 07:27 PM

download nvidia graphics drivers for your GTX 1080 Ti GPU

Shadoox

10-13-2023, 07:27 PM #4

download nvidia graphics drivers for your GTX 1080 Ti GPU

Maisiemoo12
Member

154

10-16-2023, 04:38 AM

Thanks for the update. I checked the pathing and traced the issue, confirming high loss at those hop ranges. Zayo’s performance on those segments is concerning. I’m hoping for a quick resolution.

Maisiemoo12

10-16-2023, 04:38 AM #5

Thanks for the update. I checked the pathing and traced the issue, confirming high loss at those hop ranges. Zayo’s performance on those segments is concerning. I’m hoping for a quick resolution.

DelTiKx
Junior Member

10-16-2023, 05:27 AM

They probably won’t resolve the issue until you inform them about it, and provide precise details on where packets are failing, including the specific router involved.

DelTiKx

10-16-2023, 05:27 AM #6

They probably won’t resolve the issue until you inform them about it, and provide precise details on where packets are failing, including the specific router involved.

nicolaj101
Member

102

10-16-2023, 10:49 AM

I have access to a wide range of internet services. This conversation is taking place during the current time of day.

nicolaj101

10-16-2023, 10:49 AM #7

I have access to a wide range of internet services. This conversation is taking place during the current time of day.