F5F Stay Refreshed Power Users Networks Internet connection upgrade 2

Internet connection upgrade 2

Internet connection upgrade 2

B
B_H
Junior Member
17
02-10-2024, 09:23 AM
#1
You have a circuit issue. Need to replace the wiring in your house... by a AT&T TECHNICAL GUY!
B
B_H
02-10-2024, 09:23 AM #1

You have a circuit issue. Need to replace the wiring in your house... by a AT&T TECHNICAL GUY!

B
BanaanBerry
Senior Member
253
02-21-2024, 08:20 AM
#2
It seems there might be a DSL problem. Please confirm if ATT is checking your phone connection both outside and inside.
B
BanaanBerry
02-21-2024, 08:20 AM #2

It seems there might be a DSL problem. Please confirm if ATT is checking your phone connection both outside and inside.

K
kenjaca
Member
122
02-21-2024, 12:27 PM
#3
I faced a very similar issue before. After replacing the main router with my ISP and testing everything inside, I conducted a test using a technician from their support team over the fiber line from my home to the hub on my street. It functioned properly. Later, the tech explained there’s a switch cabinet nearby; he swapped the port in his car and the connection was restored. While this might not be your case, it could be worth considering after checking everything internally.
K
kenjaca
02-21-2024, 12:27 PM #3

I faced a very similar issue before. After replacing the main router with my ISP and testing everything inside, I conducted a test using a technician from their support team over the fiber line from my home to the hub on my street. It functioned properly. Later, the tech explained there’s a switch cabinet nearby; he swapped the port in his car and the connection was restored. While this might not be your case, it could be worth considering after checking everything internally.