Internet connection improved today, though performance remains subpar.
Internet connection improved today, though performance remains subpar.
When checking performance, link directly to the modem/router via Ethernet to eliminate wireless interference issues. Then, identify the speed tier you bought from your internet service provider.
I don’t recall it immediately, but it should be quicker than VDSL. Your bedroom has your computer, and you lack a sufficient Ethernet cable.
This situation stops any real troubleshooting. No ISP will address issues when you're connected to WiFi, particularly with a 150Mbit device that likely operates only on 2.4GHz—speed drops of this magnitude are quite typical, or even worse. I'm puzzled you ever achieved 50Mbit; I've experienced days where I managed just 25Mbit on 2.4GHz with dual-mode MIMO enabled. On 150Mbit sticks, performance is usually single-mode SISO, which is half the speed. Do you have the router model? Please open the Control Panel, go to Network & Internet, then Network and Sharing Center, click your WiFi connection to view the link speed. At a minimum, you likely need a more capable WiFi adapter. If you replaced the router during an upgrade, it probably has limited range, so using an outdated adapter is limiting your performance.
It's also important to remember that many ISPs require a wait of 2-3 days for your connection to settle in. It seems your device might be the limiting factor here. I recommend using a LAN cable if you can, as they tend to be more dependable and increase your chances of achieving the speed you're paying for.
Is that device (actually a router) sending one Wi-Fi name or multiple ones? It might be your mother’s phone connecting to 5GHz now instead of 2.4GHz before. This can sometimes improve performance even with weaker signals, but other times it hurts. That’s why I prefer using different names for each channel so you can adjust manually if needed. Regardless, I strongly suggest upgrading to a better USB Wi-Fi adapter for your PC and using a solid Ethernet cable for testing—or move your PC closer to the router temporarily. Otherwise, we won’t be sure if the issue is with the Wi-Fi itself.
It looks like you're based in New Zealand and using Spark as your ISP. They previously offered a 30/10 Fiber plan, but you should confirm with them that: A) You're on the faster tier (like 100/20) and; B) Your account is correctly set up. Sometimes issues arise from incorrect profiles or Wi-Fi problems. For example, I struggled to reach 50Mbit speeds even with a 3*3 MIMO device on a Huawei HG659b. If you have a recent mobile plan, testing near the router with Speedtest might help. Also verify you're connecting to Spark's Speedtest server and ensure your Wi-Fi uses 802.11ac (5GHz).