F5F Stay Refreshed Hardware Desktop Intermittent shutdowns or freezing issues

Intermittent shutdowns or freezing issues

Intermittent shutdowns or freezing issues

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iKegreenS_
Posting Freak
878
05-13-2020, 12:43 AM
#1
Hello, I’m dealing with a recurring problem where the machine suddenly shuts down or restarts unexpectedly—sometimes in just a minute at startup, sometimes during long gaming sessions. Even when the screen goes black, audio might continue for a moment before everything freezes and restarts. The system feels stable when idle on the BIOS display, but I’ve tried everything possible. Recent updates include a BIOS upgrade and a fresh Windows 10 install. All hardware specs look normal: motherboard from 2019 with 3080 graphics, ASUS ROG Strix Z390-I, and a good PSU setup. Memory is stock, no XMP enabled, but the issue still persists. The build uses Intel 9900K and EVGA 3080 XC3, with a custom case and cooling hardware. RAM hasn’t been tested yet, and I’m concerned about possible GPU or driver issues. I’ve also considered a new case to simplify testing. My main worries are RAM sticks, DIMM slots, and whether the GPU itself might be faulty—especially since the last PSU failure was a loud pop. It’s unusual for the system to behave this way, but I’m not ruling out any component as the cause.
I
iKegreenS_
05-13-2020, 12:43 AM #1

Hello, I’m dealing with a recurring problem where the machine suddenly shuts down or restarts unexpectedly—sometimes in just a minute at startup, sometimes during long gaming sessions. Even when the screen goes black, audio might continue for a moment before everything freezes and restarts. The system feels stable when idle on the BIOS display, but I’ve tried everything possible. Recent updates include a BIOS upgrade and a fresh Windows 10 install. All hardware specs look normal: motherboard from 2019 with 3080 graphics, ASUS ROG Strix Z390-I, and a good PSU setup. Memory is stock, no XMP enabled, but the issue still persists. The build uses Intel 9900K and EVGA 3080 XC3, with a custom case and cooling hardware. RAM hasn’t been tested yet, and I’m concerned about possible GPU or driver issues. I’ve also considered a new case to simplify testing. My main worries are RAM sticks, DIMM slots, and whether the GPU itself might be faulty—especially since the last PSU failure was a loud pop. It’s unusual for the system to behave this way, but I’m not ruling out any component as the cause.

T
tyoshi1
Junior Member
48
05-14-2020, 10:41 PM
#2
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tyoshi1
05-14-2020, 10:41 PM #2

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slayer__is
Senior Member
521
05-17-2020, 03:20 PM
#3
I experienced this problem before too, with memory issues, CPU performance, and corrupted drivers. It might be related to the operating system. Trying memtest86 could help identify any failures.
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slayer__is
05-17-2020, 03:20 PM #3

I experienced this problem before too, with memory issues, CPU performance, and corrupted drivers. It might be related to the operating system. Trying memtest86 could help identify any failures.

J
Joris_boef
Member
51
05-17-2020, 05:44 PM
#4
Oh yeah, memtest was ran and found no issues. I'll add to my initial post. CPU's rarely go bad, but I feel when they do... they simply don't post at all. Would be strange if that was the case, but temps are actively monitored and are totally within safe levels (70-80C at load). I've seen issues where a board isn't getting the proper power, voltage to ram running XMP and being unstable. Manually boosting voltage can solve this, but we ran stock 2133mhz just to try and made no difference.
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Joris_boef
05-17-2020, 05:44 PM #4

Oh yeah, memtest was ran and found no issues. I'll add to my initial post. CPU's rarely go bad, but I feel when they do... they simply don't post at all. Would be strange if that was the case, but temps are actively monitored and are totally within safe levels (70-80C at load). I've seen issues where a board isn't getting the proper power, voltage to ram running XMP and being unstable. Manually boosting voltage can solve this, but we ran stock 2133mhz just to try and made no difference.

R
Rexty_
Senior Member
568
05-23-2020, 02:07 PM
#5
He reviewed the logs but found no clear details. Only vague crash messages appeared, with minimal data. It’s possible he missed an Event ID 41 issue. I can follow up with him.
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Rexty_
05-23-2020, 02:07 PM #5

He reviewed the logs but found no clear details. Only vague crash messages appeared, with minimal data. It’s possible he missed an Event ID 41 issue. I can follow up with him.

L
lennart198
Junior Member
13
05-23-2020, 06:14 PM
#6
That makes sense, I understand. For me, event ID 41 would appear, indicating an unexpected system power loss at a specific time. It doesn’t really provide clear details, making it hard to pinpoint the issue effectively.
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lennart198
05-23-2020, 06:14 PM #6

That makes sense, I understand. For me, event ID 41 would appear, indicating an unexpected system power loss at a specific time. It doesn’t really provide clear details, making it hard to pinpoint the issue effectively.