Intel's Tuning plan
Intel's Tuning plan
Hello everyone,
I wanted to check if Intel offers a method to verify whether the CPU was damaged by overclocking before purchasing their protection plan. I spoke with someone from Intel's support who advised buying the plan promptly after buying the CPU and ensuring no damage occurred. However, their FAQ states that the plan can be purchased within one year of purchase.
I'm writing this because I accidentally caused overvoltage to my CPU, which failed immediately (I realized it just a moment before the system crashed and shut down on its own). I didn’t notice any visible damage or MOBO socket issues, but the PC won’t boot at all, even to BIOS. There are various Q-CODES displayed on my MOBO.
Could anyone confirm if it’s possible to buy Intel’s protection plan for a potentially damaged CPU? I haven’t identified any specific parts yet, so I’m considering waiting 30 days before activating the plan and then submitting an RMA.
If anyone has faced similar issues and tried this approach, please share your experience. Also, do you know where to send the CPU for replacement in Europe?
Thank you in advance for your help.
Best regards
s0nycz3kk
Typically people refer to physical damage such as scratches. Intel's official spec states that anything above 1.52v is not permitted, so anything below is acceptable. I find it hard to understand how your CPU was damaged. If it overheats, the CPU will throttle and temperatures drop or the system will restart. Also, you should look into what the current Q-CODE means. And why do you need to purchase something? You have a warranty—1 year for OEM or 3 years for BOX, depending on your country.
I configured an offset mode using stock voltage, which allowed me to reach up to 1.35v. However, I observed unusual readings in AI Suite—initially expecting around 0.5v, it then spiked and exceeded 1.4v, triggering a BSOD and causing the system to crash. After that, I couldn't boot up, even after clearing CMOS. The MOBO would display random Q-CODEs after restarts, which usually indicated CPU problems. I’m considering purchasing a budget Skylake CPU and a MOBO to check if the issue is related to the CPU or memory, possibly RAM, since the Q-CODEs hinted at memory issues. I plan to return the item within two weeks. Intel’s Tuning protection plan covers damaged CPUs through OC, but the regular warranty does not. I might try visiting a shop and fabricating a story about the sudden failure, though I’m not very good at it.