Installing a new router but experiencing no internet connection.
Installing a new router but experiencing no internet connection.
I recently swapped the plus net router for a TP-Link Archer VR400 and completed all login information. The web interface shows it’s online, but I can’t connect any PC via Ethernet or Wi-Fi. I’ve heard sometimes you can leave it for up to two hours in certain locations to reset it, though I’m not sure if that works. Is there a quicker way to get it running, or should I wait? I’m in the UK with plusnet.
It could indicate an issue on your PC or other gadgets attempting to reach your old network equipment. Switch the IP address of your local network from 192.168.1.x to 10.10.9.x to force devices to re-establish connections with updated settings. Navigate to router options, advanced settings, then Network section: (Note TP-Link offers emulators on their site – this should be typical and every BIOS includes one). Reconnect your PC and other devices. Press WIN+R, type "control" > Filter "Network" (search), enter Network & sharing center, then select Connection properties, Internet Protocol version 4, properties, and verify automatic settings. You can also try manual entries like 10.10.9.100/255.255.255.0 with DNS 8.8.8.8 or 8.8.4.4. If unclear, I can provide further details, but this should suffice. You might also consider copying your MAC address in the router configuration as a final step.
The devices indicate what happens when you connect to the network. On a Windows system, the network status is useful. If it shows "no network access," you may be facing an issue, but "no internet access" suggests a gateway or DNS problem. Check the network and sharing settings to determine the cause. Additional questions: 1. Does your DSL connection (connected to the WAN port) display an IP from your ISP? 2. What is your TP-Link LAN configuration—range, subnet, gateway? 3. Which DNS servers are you using?
He mentioned attempting a wireless connection and not having internet access. Because he uses a wireless network, it seems clear he lacks internet connectivity, even though he has network access. I still believe it might depend on what information was entered during the login process, but since you said you completed all the details properly, I assume that's correct.
This refers to how Windows manages network issues, covering both Wi-Fi and Ethernet. If the PPPoE connection details are correct, he should receive an IP address. After that, the remaining problems likely relate to LAN settings. It seems like a DNS-related matter.
In general, the router should configure all WAN settings independently. To assist this, I’d disconnect both the modem and router, power on the router after it starts, and let the modem obtain the new MAC address from the router. Usually the router will auto-renew and secure a fresh IP from the modem. If not, wait roughly 30 seconds, then reconnect the router. This should let it retrieve details without manual GUI work. If you prefer using the console, log in and handle release/renew. Ensure DHCP is active, and if connectivity remains an issue, release/renew the IP for phones and computers. Let me know if you need further guidance.
It's a router, not just playing around—it's about setting up configurations. Everyone should familiarize themselves with router settings and explore the GUI options. But hey, guys! Let's wait for his response before proceeding.
I managed to get it running now. I had to switch the router's MAC address to the old one, which seemed to solve most issues. However, my main laptop still can't connect, and it keeps showing the "DNS Probe Finished No Internet" message while other devices work fine.
Yes, I followed your recommendations and replicated the MAC without altering anything else.
I didn’t modify anything related to IP settings and set IoT manually to match the previous plus net router. I attempted to clone my PCs, but that didn’t succeed. Now it works fine. I’m planning to adjust other configurations such as the DNS server (likely changing it to 1.1.1.1).