F5F Stay Refreshed Hardware Desktop Installation of B580 GPU causes a black screen.

Installation of B580 GPU causes a black screen.

Installation of B580 GPU causes a black screen.

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Brycigator
Junior Member
3
08-04-2020, 04:18 PM
#1
I attempted to install the B580 on another PC and encountered the same issue—system boots but displays a black screen. The fans spin, but the VGA light stays active. I checked my settings, confirming rebar wasn’t enabled. The specs differ slightly from your setup, yet the problem persists. Any advice would be greatly appreciated!
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Brycigator
08-04-2020, 04:18 PM #1

I attempted to install the B580 on another PC and encountered the same issue—system boots but displays a black screen. The fans spin, but the VGA light stays active. I checked my settings, confirming rebar wasn’t enabled. The specs differ slightly from your setup, yet the problem persists. Any advice would be greatly appreciated!

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bluemaxx06
Member
195
08-12-2020, 07:28 AM
#2
I’d look into checking for a BIOS update. The B580 came after the Ryzen 1000 and 2000 lines, so it’s possible the firmware doesn’t see it as a VGA/GPU. Both the MSi B350 Tomahawk and AsRock Fatal1ty B450 Gaming K4 are still getting BIOS updates. https://www.msi.com/Motherboard/B350-TOMAHAWK/support https://www.asrock.com/mb/amd/fatal1ty b450 gaming k4/index.asp#BIOS An updated BIOS is needed to support the Arc B850, according to users running AMD 300/400 series boards.
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bluemaxx06
08-12-2020, 07:28 AM #2

I’d look into checking for a BIOS update. The B580 came after the Ryzen 1000 and 2000 lines, so it’s possible the firmware doesn’t see it as a VGA/GPU. Both the MSi B350 Tomahawk and AsRock Fatal1ty B450 Gaming K4 are still getting BIOS updates. https://www.msi.com/Motherboard/B350-TOMAHAWK/support https://www.asrock.com/mb/amd/fatal1ty b450 gaming k4/index.asp#BIOS An updated BIOS is needed to support the Arc B850, according to users running AMD 300/400 series boards.

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cecedabro
Member
182
08-12-2020, 01:32 PM
#3
I upgraded the BIOS for the B350 to 7A34v1QC(Beta version) after changing the chipset. The installation completed without issues, but booting into Windows triggered an error. After using recovery options and checking drives with a CMD prompt, I discovered the C drive was incorrect and the F drive had the Windows installer. I powered it off, researched further, and got an error code:0xc0000225, suggesting a mismatch for Windows installation. While searching more details on that code, the machine shut down. Now it won’t power on at all, though the old GPU is still active. I suspect the motherboard may be dead and require replacement. I’m trying to recover the mirrored 12TB hard drives I had installed.
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cecedabro
08-12-2020, 01:32 PM #3

I upgraded the BIOS for the B350 to 7A34v1QC(Beta version) after changing the chipset. The installation completed without issues, but booting into Windows triggered an error. After using recovery options and checking drives with a CMD prompt, I discovered the C drive was incorrect and the F drive had the Windows installer. I powered it off, researched further, and got an error code:0xc0000225, suggesting a mismatch for Windows installation. While searching more details on that code, the machine shut down. Now it won’t power on at all, though the old GPU is still active. I suspect the motherboard may be dead and require replacement. I’m trying to recover the mirrored 12TB hard drives I had installed.

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SillyDragon
Senior Member
586
08-12-2020, 06:19 PM
#4
You can access the BIOS menu still, correct? Which version of Windows are you using? I’ll review the fTPM and Secure Boot configurations. MSI mentioned BitLocker in the next BIOS update (-QE beta), but did you see the BitLocker prompt during a boot attempt into Windows? The BIOS typically doesn’t change the drive letter assignment. How many drives are connected in total? For your mirrored 12TB system, a RAID configuration such as RAID 1 is likely. Were you employing software RAID (e.g., via BIOS or Windows)? I notice the update might have split the RAID volumes into separate units, particularly if using BIOS-based software RAID. You should be able to reconfigure them into a RAID array without data loss.
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SillyDragon
08-12-2020, 06:19 PM #4

You can access the BIOS menu still, correct? Which version of Windows are you using? I’ll review the fTPM and Secure Boot configurations. MSI mentioned BitLocker in the next BIOS update (-QE beta), but did you see the BitLocker prompt during a boot attempt into Windows? The BIOS typically doesn’t change the drive letter assignment. How many drives are connected in total? For your mirrored 12TB system, a RAID configuration such as RAID 1 is likely. Were you employing software RAID (e.g., via BIOS or Windows)? I notice the update might have split the RAID volumes into separate units, particularly if using BIOS-based software RAID. You should be able to reconfigure them into a RAID array without data loss.

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YasJawnSlayXD
Member
91
08-13-2020, 02:34 AM
#5
The system seems to be malfunctioning. I visited Microcenter and purchased a Ryzen 5 5500, a new motherboard, and a power supply unit. I also got an SATA SSD for booting, a PCIe expansion card, and several HDDs. I intend to assemble the new setup, boot into BIOS, and gradually move the drives. Do you think I should move everything together or separately? The mirror was connected through Windows.
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YasJawnSlayXD
08-13-2020, 02:34 AM #5

The system seems to be malfunctioning. I visited Microcenter and purchased a Ryzen 5 5500, a new motherboard, and a power supply unit. I also got an SATA SSD for booting, a PCIe expansion card, and several HDDs. I intend to assemble the new setup, boot into BIOS, and gradually move the drives. Do you think I should move everything together or separately? The mirror was connected through Windows.