F5F Stay Refreshed Hardware Desktop Instability in web connection.

Instability in web connection.

Instability in web connection.

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Sneakyginger8
Senior Member
580
07-29-2021, 08:59 AM
#1
Hi, I just completed setting up my new computer (first time around, that one). Everything seems to be working most of the time, but I’ve encountered an unusual problem. Whenever I open a browser—Chrome, Edge, etc.—my internet connection suddenly drops, especially when loading a webpage. It takes an unreasonable amount of time, sometimes not loading at all, but occasionally it works for about a minute before collapsing again. During a speed test in Chrome, the download speed would jump to around 500 Mbps, then drop below 50 Mbps for upload, and even the Ethernet connection spikes high before crashing. It seems to affect quick tasks, though long-form content like podcasts on YouTube works fine. I’ve tried reinstalling the driver or rolling it back, but that didn’t help. Interestingly, other programs connected via Ethernet didn’t cause any issues. I’ve reinstalled Windows 11 twice and done a clean boot to check for conflicts, but nothing changed. Right now, I can only use browsers because my mobile device has a built-in WiFi antenna. Any advice would be greatly appreciated.

Computer Specs:
- Mobo: Asus Strix z690-a
- CPU: Intel 12700k
- GPU: Asus TUF 3070 Ti
- RAM: Corsair Vengeance LPX DDR4 3600MHz CL18 (two 16GB)
- PSU: Corsair RM850x
- Storage: -1TB Samsung 970 EVO, 2TB Samsung 870 EVO, 4TB WD Blue OS
- Ethernet: Insignia Cat6 cable (used for a while)
S
Sneakyginger8
07-29-2021, 08:59 AM #1

Hi, I just completed setting up my new computer (first time around, that one). Everything seems to be working most of the time, but I’ve encountered an unusual problem. Whenever I open a browser—Chrome, Edge, etc.—my internet connection suddenly drops, especially when loading a webpage. It takes an unreasonable amount of time, sometimes not loading at all, but occasionally it works for about a minute before collapsing again. During a speed test in Chrome, the download speed would jump to around 500 Mbps, then drop below 50 Mbps for upload, and even the Ethernet connection spikes high before crashing. It seems to affect quick tasks, though long-form content like podcasts on YouTube works fine. I’ve tried reinstalling the driver or rolling it back, but that didn’t help. Interestingly, other programs connected via Ethernet didn’t cause any issues. I’ve reinstalled Windows 11 twice and done a clean boot to check for conflicts, but nothing changed. Right now, I can only use browsers because my mobile device has a built-in WiFi antenna. Any advice would be greatly appreciated.

Computer Specs:
- Mobo: Asus Strix z690-a
- CPU: Intel 12700k
- GPU: Asus TUF 3070 Ti
- RAM: Corsair Vengeance LPX DDR4 3600MHz CL18 (two 16GB)
- PSU: Corsair RM850x
- Storage: -1TB Samsung 970 EVO, 2TB Samsung 870 EVO, 4TB WD Blue OS
- Ethernet: Insignia Cat6 cable (used for a while)

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DerpoTaco
Member
57
07-29-2021, 01:17 PM
#2
I haven't connected a copper link to my PC for a while, but I think it's the cable itself. Full support here. Web browsers handle connection drops better than Steam does.
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DerpoTaco
07-29-2021, 01:17 PM #2

I haven't connected a copper link to my PC for a while, but I think it's the cable itself. Full support here. Web browsers handle connection drops better than Steam does.

D
DrewbyEgg
Member
86
07-29-2021, 02:11 PM
#3
Open Firefox browser.
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DrewbyEgg
07-29-2021, 02:11 PM #3

Open Firefox browser.

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Revonn_
Junior Member
19
08-15-2021, 01:54 AM
#4
It looks like turning off TCP/IPv6 in your Ethernet settings resolved the problem. Interesting! Still, I’ll likely keep sending large files and get a new, shorter Cat6 cable soon.
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Revonn_
08-15-2021, 01:54 AM #4

It looks like turning off TCP/IPv6 in your Ethernet settings resolved the problem. Interesting! Still, I’ll likely keep sending large files and get a new, shorter Cat6 cable soon.