Inquire about the AweSun Remote Access solution offered by AweRay
Inquire about the AweSun Remote Access solution offered by AweRay
An elderly friend permitted the incorrect "fictitious" Amazon representative to install AWESUN remote access software on his laptop. Fortunately, he noticed the issue before the hacker scammer gained complete control.
I emailed the details to AweRay, the developer of AWESUN, but received no response.
Is anyone knowledgeable about this software and how to eliminate the code linked to any of my elderly friend's internet desktop shortcuts?
Thank you.
You can try any malware removal tool you like, but you'd never be completely confident.
As before....
Keep all personal files intact.
Perform a complete wipe and reinstall of Windows and related software.
Using a different, verified clean system, update all passwords to any site they employ.
Visited the aweray.com using a VPN from a company, but the site didn't provide any information about the business. The location details might be part of a scam.
If you're seeking a guide for a Windows 10 clean install, you'll find the right resources here: Windows 10 Clean install tutorial (Click here). Alternatively, this tutorial is designed to walk you through a clean installation of Windows step by step. forums.
Another user discovered this link... hxxps://sun.aweray.com/helpcenter/quickstart/uninstall-awesun
By the time I received the "Awesun" uninstall ink, I had already begun a full wipe and then reinstalled it ten times. One mistake in the process must have allowed the scammer to partially access me, since the "User" - "Ed" - and all folders under "ED", document, pictures, desktop, etc. were moved to a USB drive, but no files appeared in any of the transferred folders. I should have verified after starting the USB backup, but I didn't realize the scammer had advanced enough to restrict file transfers and demand ransom!
Hi everyone.
I had this call from the other side of the pond, and sensing it was a phishing attempt right from the start, I decided to verify. Here are some observations that might clarify the 'aggressive/scare' approach the person used:
• They said they had recently bought something on your AMZ account, claiming it was "blocked" because it looked suspicious to the AMZ security team (who they admitted were part of).
• They told me it was an iPhone purchase and asked me to remove it. I reminded them that no thanks or praise would help—just delete the transaction. They even said it was obvious from their screen since they were telling me it was on my account and marked as blocked 😏.
• When I said no, they insisted I download security software to link to their AMZ server so they could finish clearing the transaction. They urged me to use their laptop and go to .awesun.com to download it.
• I told them I wasn’t comfortable with that and they got frustrated, insisting I needed to follow their instructions to erase the $400 purchase.
• They ended by saying, “Then let’s proceed, and I’ll handle the AMZ fraud services once it’s posted.”
This situation reminded me that AMZ (or any trusted store) will never ask you to install remote software or links on your device just to confirm a transaction. Stay alert and trust your instincts.
Cheers,
-Eric