input problems with MMO mice
input problems with MMO mice
I've been experiencing quite bothersome input problems with my Razer Naga Trinity for a while now.
I'd describe it as "sticky inputs," though I'd like to clarify.
In general, any input or not using the mouse would sometimes become unresponsive. For example, if I press the Left Mouse Button during a shooter, after releasing it, the game continues to register the press and keeps firing. I have to repeatedly press the LMB until it acknowledges my release. Alternatively, I switch to another weapon or open a menu to resolve the issue.
The same occurs when I don't have the mouse button pressed and try to activate it. The game assumes no input is coming from the mouse and doesn't respond until I keep clicking the button repeatedly. This only happens with the left and right mouse buttons, possibly also with mouse wheel clicks, though I'm not sure. I'm certain this never happened with the side buttons.
This problem has persisted for about a year, occurring inconsistently. The most puzzling aspect is that it only happens in one specific game—Deep Rock Galactic.
I've searched for solutions everywhere and even contacted the developers directly. Every answer I receive points to the mouse software as the culprit, not the game itself, despite the issue being isolated to this particular title.
Recently, after playing the Dark and Darker test sessions, I noticed the same problem reappear, further confirming it isn't a flaw in Deep Rock Galactic.
After that, I purchased alternative MMO mice. I tested the Logitech G600, Corsair Scimitar, and SteelSeries Aerox 9. Along with the Razer Naga, these are among the few MMO mice available that aren't from questionable or unknown manufacturers.
I've tried all of them, and at least the Corsair Scimitar and SteelSeries Aerox 9 match the described issue.
For the G600, it's been quite a while since I used that model; I'm not sure if it had the same sticky input problems, but I know its software was extremely poor and unusable.
Now I'm back to square one. I've verified it isn't an issue with Deep Rock Galactic, and I've ruled out Razer's software as the cause. What alternatives do I have left? I've already tried reinstalling the drivers and recently reinstalled Windows, so I'm running out of options.
tried using both 500 Hz and 125 Hz settings but the problem persisted.
little update
i recently purchased a new "regular" mouse, the Logitech G Pro x Superlight. i removed the razer synapse software as well as the razer naga mouse drivers, but the problem continues. it seems unrelated to the mouse or the software now.
the main challenge is that i’ve used all possible solutions left.
interestingly, i mentioned in the original post that the input issue doesn’t occur on the side buttons of the razer naga, but it does with the superlight. i don’t know why this difference exists.
i’m unsure what further steps i should take. rebuilding my files from a fresh windows install isn’t an option for me. once tried that, getting my browser to work took an hour and exporting/importing user data caused a memory leak. going through all the lengths to fix everything manually is not practical.
Update your post with complete hardware details and operating system specifics. Mention the power supply unit model, age, and condition—whether it's original, refurbished, used, or built. Note any history of intensive gaming use. Refer to the built-in Windows troubleshooting tools. Run "sfc /scannow" and "dism". For more guidance, visit https://www.lifewire.com/how-to-use-sfc-...es-2626161. Check Reliability History and Event Viewer for error codes or patterns during gaming sessions.
Something to understand about software that works with a mouse is that it depends on "events". A button down event, a button up event, so on. In USB, if it functions correctly, you'd see all of these events. It is possible that the USB itself is causing dropped events. Sometimes this is due to signal quality, but it is also possible this is caused by competing devices.
Every computer with USB has a few "root HUBs". Each root HUB can have a "device" plugged into it, or it can have another HUB plugged in to it (which is
not
a
root
HUB). Traffic on the root HUB is limited to a certain amount. If more than one device is using that root HUB (and this is almost always the case), then it is possible that there will eventually be collisions in traffic which is too extreme to buffer. Example: Three USB3.1 gen. 1 cameras consuming 5 Gb/s, and using a HUB to talk to a USB 3.1 gen. 2 root HUB (which can handle 10 Gb/s); this would exceed theoretical bandwidth by 50%, and cameras would fail.
Mice and keyboards use almost no bandwidth compared to even a USB2 root HUB. They're trivial. However, if you have other external devices, e.g., a USB3 external hard drive or network adapter, then it is possible you are approaching bandwidth limits.
I'm not sure on Windows how to look at the topology of USB devices, but if you booted to a Linux live DVD distribution (meaning it runs in RAM and does not need to be installed...they work with thumb drives too), then you could run this command and see the topology:
lsusb -t
You could see what devices are sharing that root HUB, and whether it is consuming too much bandwidth.
Also, if devices are not externally powered, then they draw power from the root HUB. There is a limit to how much power can be drawn (the limit goes up a lot if you use a powered external HUB). If all devices combined are reaching the power limits, then you might start getting device dropping out and the bus resetting. This would only matter if the devices are on the same root HUB and require the USB cable for power; mice and keyboards are insignificant relative to this much power, but external hard drives and cameras can consume a lot of power if shared on that bus.
What you might do is test putting your mouse on a different USB port. This does not necessarily mean it switches to a different root HUB, but if you get lucky, then you would solve the issue regardless of whether it is a power delivery issue or a bandwidth limitation. It's easy to test.
Incidentally, most USB devices use an interrupt to tell the driver to look at the device for new data. Someone mentioned reducing the polling rate, and if there were a case of the CPU not being able to handle so many interrupts, this would have helped. Seems like it isn't IRQ starvation though.
You can obtain detailed information about connected USB devices using PowerShell:
Get-PnpDevice -PresentOnly | Where-Object { $_.InstanceId -match '^USB' }
The cmdlet is ready to be copied and entered into the PowerShell prompt.
Reference: https://winaero.com/how-to-find-and-list...indows-10/
You can quickly discover additional related links.
Here are the results from my PC:
PS C:\WINDOWS\system32> Get-PnpDevice -PresentOnly | Where-Object { $_.InstanceId -match '^USB' }
Status Class FriendlyName InstanceId
------ ----- ------------ ----------
OK USB Logitech USB Camera (Pro 9000) USB\VID_...
OK MEDIA Pro 9000 USB\VID_...
OK Image Logitech QuickCam Pro 9000 USB\VID_...
OK DiskDrive ST1000DM 010-2EP102 USB Device USBSTOR\...
OK SCSIAdapter USB Attached SCSI (UAS) Mass Storage Device USB\VID_...
OK USB USB Root Hub (USB 3.0) USB\ROOT...
OK HIDClass Logitech Unifying USB receiver USB\VID_...
OK HIDClass USB Input Device USB\VID_...
OK HIDClass Logitech USB Input Device USB\VID_...
OK USB USB Mass Storage Device USB\VID_...
OK Bluetooth Qualcomm QCA9565 Bluetooth 4.0 USB\VID_...
Error USB Realtek USB 2.0 Card Reader USB\VID_...
OK USB USB Composite Device USB\VID_...
PS C:\WINDOWS\system32]
Note: The above output is a direct copy/paste with minor formatting adjustments. Actual findings are clearly presented.
There seems to be no requirement for additional tools or utilities.
--------------------------------------------------------------------------------------------
System details: CPU Ryzen 7 5800X3D, GPU MSI GeForce RTX 3060 Ti Ventus 2X 8G OCV1 LHR, MOBO MSI X570-A Pro, RAM G.Skill RipJaws V 2x8GB DDR4-3600 CL16-16-16-36, Boot drive 980 Pro 1 TB M.2, PSU Seasonic Prime TX-1000
Event Viewer requires more time and effort to explore and interpret. FYI: This: "Boot drive: 980 Pro 1 TB M.2 (I have additional storage, but I’m unsure if it matters—better save myself typing that all)". Switch to "Disk Management" and expand the window to view all drives, etc. Capture a screenshot and share it here via imgur (www.imgur.com). This: Dig a bit further with Task Manager, Resource Monitor, and Process Explorer. Goal is to find an app or utility running in the background that uses system resources or appears when the mouse gets stuck. Use all three tools one at a time. Remember, this process takes time and patience. Don’t rush—be systematic. Be aware the problem might start at startup (via Task Manager) or later via Task Scheduler. It’s possible a game or other utility was installed in a feature or function that’s conflicting with the system, the game, or the mouse.
I noticed a small hint that the only two games I've encountered with this problem are Unreal Engine titles. One is UE4 (Deep Rock Galactic) and the other is UE5 (Dark and Darker). I don't believe I have any other Unreal Engine games to test against, but I'll keep exploring.