Initiate a remote restart on a malfunctioning computer that has stopped working.
Initiate a remote restart on a malfunctioning computer that has stopped working.
It's a small but bothersome problem. I've been away from home to see family, using Parsec to stream games to my laptop. The machine has stopped working after about 27 days of smooth operation. When trying to connect via Parsec or Remote Desktop, only a black screen appears. I attempted to restart the graphics driver with Win+Ctrl+Shift+B, but it didn't help. Since I can't directly access the PC (no port forwarding), I rely on Hamachi, which is still active on the remote side, allowing file sharing without issues. The Plex server is functioning properly. I've tried using command-line commands to reboot the PC, such as shutdown -m \\hamachi-ip-address -r -f psshutdown \\hamachi-ip-address -u username -p password, but received an error saying "hamachi-ip-address" is already shutting down. I added -a, but the process wasn't found, suggesting it needs installation on both devices. The PC has been shutting down for over a day now. The only solution that seems possible is using PsKill.exe to terminate winlogon, yet I keep getting "access denied." The command pskill.exe \\hamachi-ip-address -u username -p password winlogon returned "Couldn't access hamachi-ip-addres: Access is Denied." If anyone has advice, I'd really appreciate it. Once I’m back, no one should be able to fix this for me.
It seems the system didn't restart properly. You might have tried shutdown commands like /r -t 0 or /a, which could help. If you don’t have another remote access method or power button access, there may be limited options available.
Based on my observations, the error seems related to Windows login credentials, though I'm not certain. I noticed you tried the username and password options before.
It seems the system initially allows a brief connection when you enter incorrect credentials, then abruptly blocks access after that. Using the right details gives the "access denied" response, suggesting another problem might be at play.