Increasing awareness of the problem Broadening understanding of the challenge Worsening the situation
Increasing awareness of the problem Broadening understanding of the challenge Worsening the situation
Use a single unit per channel. Keep the older model in A1 and A2 while assigning the new one to B1 and B2, for instance.
It really occurred at the start, the initial time they arrived they continued moving through A1/B1 together with the older modules for around 20 minutes until compatibility problems began. Regarding the battery, of course it was reinstalled before powering up the PC.
We can't fit everything into one channel or the next. Trying each stick individually didn’t help either. It doesn’t matter if it’s in A1, A2, or another slot—none of them function properly. After resetting CMOS and BIOS, I can boot into Windows for a short time before freezing and restarting repeatedly, then shutting down without starting. Even at default clocks, it doesn’t work.
This issue seems linked to the motherboard being in a pre-built unit still covered by warranty. My plan is to buy another RAM from a different brand, a 32GB model that matches the original specs. I was told the board is outdated, so hopefully it will at least support some memory or open a support ticket with MSI. But given the board’s age, they probably won’t update BIOS for those models anymore.
Since the PC remains under warranty, if any RAM fails, I’ll bring both the machine and the new sticks to the store where it was purchased and file a warranty claim for the upgrade. The goal is to ensure the system can handle a 64GB memory upgrade that meets the board’s requirements.
I eventually purchased two kits—one from Patriot and another from Corsair—to ensure compatibility. Only the Patriot modules functioned with the other two pre-installed HyperX units. The issue was resolved by opting for the more affordable option.