F5F Stay Refreshed Hardware Desktop Incorrect system data is leading to wrong MOBO and download problems for the driver.

Incorrect system data is leading to wrong MOBO and download problems for the driver.

Incorrect system data is leading to wrong MOBO and download problems for the driver.

M
MrCoombzy
Member
111
04-03-2022, 09:22 PM
#1
I purchased a system from Facebook at a great price. After installing fresh Windows, I realized that while Armoury Crate and the ASUS driver download app would launch, they wouldn't auto-detect the necessary drivers. Checking System 32 revealed an incorrect Baseboard product—reporting a B560 HD3 from Asus, but a quick search confirmed it was actually a Gigabyte model. The BIOS listed everything correctly, yet the issue persisted even after flashing. All other hardware functions properly, and benchmarks validated performance. I suspect the problem lies not in the BIOS itself but in the translation layer between BIOS and OS, possibly involving EFI or SMBIOS. Here are my system details: Asus Strix X870-F, Ryzen 9 7950X, Evga 3090, 64GB DDR5 RAM, 6000Gb SDRAM, 2TB Samsung 990 Pro NVME drive. System Info/MSinfo indicates further assistance is needed to resolve this. Thanks.
M
MrCoombzy
04-03-2022, 09:22 PM #1

I purchased a system from Facebook at a great price. After installing fresh Windows, I realized that while Armoury Crate and the ASUS driver download app would launch, they wouldn't auto-detect the necessary drivers. Checking System 32 revealed an incorrect Baseboard product—reporting a B560 HD3 from Asus, but a quick search confirmed it was actually a Gigabyte model. The BIOS listed everything correctly, yet the issue persisted even after flashing. All other hardware functions properly, and benchmarks validated performance. I suspect the problem lies not in the BIOS itself but in the translation layer between BIOS and OS, possibly involving EFI or SMBIOS. Here are my system details: Asus Strix X870-F, Ryzen 9 7950X, Evga 3090, 64GB DDR5 RAM, 6000Gb SDRAM, 2TB Samsung 990 Pro NVME drive. System Info/MSinfo indicates further assistance is needed to resolve this. Thanks.

T
Tuetme
Senior Member
418
04-05-2022, 08:53 PM
#2
Use AMD's official installer for your setup.
T
Tuetme
04-05-2022, 08:53 PM #2

Use AMD's official installer for your setup.

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Poll0Gamer
Junior Member
5
04-05-2022, 09:49 PM
#3
It's not only about having the right drivers for my motherboard on the computer—it's about Windows not displaying the correct one at all. Even after reinstalling, changing operating systems, and updating the BIOS, the issue persists.
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Poll0Gamer
04-05-2022, 09:49 PM #3

It's not only about having the right drivers for my motherboard on the computer—it's about Windows not displaying the correct one at all. Even after reinstalling, changing operating systems, and updating the BIOS, the issue persists.