I'm here to help. What can I do for your friend?

F5F Stay Refreshed Hardware Desktop I'm here to help. What can I do for your friend?

I'm here to help. What can I do for your friend?

I'm here to help. What can I do for your friend?

J

jaap220
Senior Member

369

01-02-2016, 11:57 PM

#1

He’s experiencing boot difficulties where the system jumps to the American Megatrends menu and then powers off quickly. The VGA card isn’t recognized by the UEFI firmware. He recently changed his PC case, which might be contributing. This issue didn’t occur before, so it could point to a motherboard or GPU problem. You can review the boot sequence in the attached video.

J

jaap220

01-02-2016, 11:57 PM #1

He’s experiencing boot difficulties where the system jumps to the American Megatrends menu and then powers off quickly. The VGA card isn’t recognized by the UEFI firmware. He recently changed his PC case, which might be contributing. This issue didn’t occur before, so it could point to a motherboard or GPU problem. You can review the boot sequence in the attached video.

X

x1975
Member

71

01-04-2016, 11:36 PM

#2

Have them reposition the GPU and inspect every power connector. If it’s a CPU model with built-in graphics, attempt to start without the GPU connected. This will immediately indicate whether the problem lies with the card itself.

X

x1975

01-04-2016, 11:36 PM #2

Have them reposition the GPU and inspect every power connector. If it’s a CPU model with built-in graphics, attempt to start without the GPU connected. This will immediately indicate whether the problem lies with the card itself.

J

JP_0620
Junior Member

35

01-05-2016, 06:50 AM

#3

They seem to be using a PCIe riser cable for their new setup.

J

JP_0620

01-05-2016, 06:50 AM #3

They seem to be using a PCIe riser cable for their new setup.

S

SlyxRy
Junior Member

39

01-05-2016, 11:10 AM

#4

I need to talk to him; it could take a while for him to reply

S

SlyxRy

01-05-2016, 11:10 AM #4

I need to talk to him; it could take a while for him to reply

R

RiverMix
Junior Member

40

01-12-2016, 09:31 PM

#5

He says there’s nothing wrong with the GPU and I believe I spent too much time trying to assist him. Appreciate the reply, but for anyone reading later, don’t expect further support.

R

RiverMix

01-12-2016, 09:31 PM #5

He says there’s nothing wrong with the GPU and I believe I spent too much time trying to assist him. Appreciate the reply, but for anyone reading later, don’t expect further support.