I'm here to assist you. What can I do for your friend?

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11-27-2023, 06:44 PM

his rig is a 14700k z790 max 4070ti. recently during gameplay, the computer stopped working without a BSOD. he checked with the store and was advised to adjust power settings in the OS or possibly replace the power button on the case. after two days, the issue recurs. what might be causing this? thanks.

Illinibears

11-27-2023, 06:44 PM #1

Poois23
Member

185

11-28-2023, 11:35 AM

He uses a power supply that the store instructed him to handle. The temperatures were recorded, and he can return the PC for repairs or a check. The warranty is still active on it.

Poois23

11-28-2023, 11:35 AM #2

He uses a power supply that the store instructed him to handle. The temperatures were recorded, and he can return the PC for repairs or a check. The warranty is still active on it.

aKaRazvy
Junior Member

11-28-2023, 11:49 AM

750w msi pcie5, i didn’t mention it, we cleaned the system (no need to swap tp), and the cpu temperatures are within normal range. He’s had the pc for about a year and a half.

aKaRazvy

11-28-2023, 11:49 AM #3

750w msi pcie5, i didn’t mention it, we cleaned the system (no need to swap tp), and the cpu temperatures are within normal range. He’s had the pc for about a year and a half.

MacSolaris
Senior Member

457

11-28-2023, 01:14 PM

What BIOS version is he running?

MacSolaris

11-28-2023, 01:14 PM #4

What BIOS version is he running?

Ungrame1
Member

11-29-2023, 10:55 PM

It might be the GPU causing the issue. The PSU safeguards could be triggered by it. Would you like me to check if your GPU is compatible?

Ungrame1

11-29-2023, 10:55 PM #5

It might be the GPU causing the issue. The PSU safeguards could be triggered by it. Would you like me to check if your GPU is compatible?

julian_PVP
Senior Member

465

11-30-2023, 05:11 AM

He can't because I'm using the 980ti version, hehe.

julian_PVP

11-30-2023, 05:11 AM #6

He can't because I'm using the 980ti version, hehe.

Queen__B1tch
Junior Member

11-30-2023, 01:49 PM

The 980 Ti performs similarly to a 4070 Ti in terms of power consumption. It might be worth considering.

Queen__B1tch

11-30-2023, 01:49 PM #7

The 980 Ti performs similarly to a 4070 Ti in terms of power consumption. It might be worth considering.

Izzyb2004
Member

152

12-02-2023, 02:59 AM

That's unusual, the current version listed is E7E07IMS.AE0 on the support page. I haven't noticed any updates yet, but I did come across a discussion on the MSI forums: https://forum-en.msi.com/index.php?threa...fi.404803/

Izzyb2004

12-02-2023, 02:59 AM #8

diana02501
Member

12-02-2023, 12:31 PM

diana02501

12-02-2023, 12:31 PM #9

BloodArsenal
Member

176

12-05-2023, 09:45 PM

#10

These models offer consistent IPC and overall performance gains with similar power levels. The 980 Ti delivers strong performance at 250W, reaching 260-265W with overclocking. The 4070 Ti provides a solid 285W capacity. The 5090 isn't a significant leap compared to the 4090—it mainly boosts power consumption and adds marginal speed. All these chips run on the same architecture, so with the upcoming RTX 6000 and TSMC 3nm process, we should see improved efficiency. That sounds pretty impressive!

BloodArsenal

12-05-2023, 09:45 PM #10

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