F5F Stay Refreshed Power Users Networks I'm having trouble updating the firmware for the Wi-Fi mesh extender.

I'm having trouble updating the firmware for the Wi-Fi mesh extender.

I'm having trouble updating the firmware for the Wi-Fi mesh extender.

M
mtapple_
Member
59
09-08-2018, 01:32 AM
#1
The issue with updating firmware for your ax1600 Wi-Fi mesh extender might be related to the product name or compatibility. Check the official support page for guidance on updating.
M
mtapple_
09-08-2018, 01:32 AM #1

The issue with updating firmware for your ax1600 Wi-Fi mesh extender might be related to the product name or compatibility. Check the official support page for guidance on updating.

V
vincentnele
Member
223
09-08-2018, 02:21 AM
#2
Yes, the model number is accurate.
V
vincentnele
09-08-2018, 02:21 AM #2

Yes, the model number is accurate.

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_Gay__Lord_
Member
71
09-08-2018, 01:28 PM
#3
Ax1600
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_Gay__Lord_
09-08-2018, 01:28 PM #3

Ax1600

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___iRekt___
Senior Member
505
09-09-2018, 10:54 PM
#4
The device isn't identified by a model number; it would typically look like R6300 or R6120. The AX1600 refers to the Wi-Fi standard and the data rate it supports.
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___iRekt___
09-09-2018, 10:54 PM #4

The device isn't identified by a model number; it would typically look like R6300 or R6120. The AX1600 refers to the Wi-Fi standard and the data rate it supports.

2
2befamezx3
Junior Member
47
09-16-2018, 07:54 PM
#5
I can't take a photo directly, but I can help you capture it yourself. Look at the sticker on the Mesh Extender and note the two versions of the "EAX11" model mentioned in the links provided. You can use your camera or phone to snap a clear picture of it.
2
2befamezx3
09-16-2018, 07:54 PM #5

I can't take a photo directly, but I can help you capture it yourself. Look at the sticker on the Mesh Extender and note the two versions of the "EAX11" model mentioned in the links provided. You can use your camera or phone to snap a clear picture of it.

H
Hoewls
Member
145
09-23-2018, 12:56 AM
#6
I don't have access to that information. Please check the device documentation or settings menu for the current firmware version.
H
Hoewls
09-23-2018, 12:56 AM #6

I don't have access to that information. Please check the device documentation or settings menu for the current firmware version.

P
Persiphany
Member
159
09-24-2018, 08:02 AM
#7
The device did not indicate the firmware version.
P
Persiphany
09-24-2018, 08:02 AM #7

The device did not indicate the firmware version.

M
MarcMcvey
Member
60
09-25-2018, 07:16 AM
#8
Based on your image, you're using an eax12 chip, not an 11. https://www.netgear.com/support/product/eax12/#download
M
MarcMcvey
09-25-2018, 07:16 AM #8

Based on your image, you're using an eax12 chip, not an 11. https://www.netgear.com/support/product/eax12/#download

T
Teppy_Killer
Junior Member
5
09-25-2018, 09:10 AM
#9
I can now update the firmware. Thank you.
T
Teppy_Killer
09-25-2018, 09:10 AM #9

I can now update the firmware. Thank you.