I'm having trouble getting my Brother HL-L2390DW printer to print using Wi-Fi.
I'm having trouble getting my Brother HL-L2390DW printer to print using Wi-Fi.
I have the full install package downloaded to my work laptop. I chose the wifi instead of USB connection during setup. The printer shows offline when I try to print anything through wifi. It works with USB cable plugged in. I have run the Brother network connection repair tool and it shows everything is connected and fine. Oddly enough I tried scanning a document on the flatbed with wifi and it worked.
I previously had this up and running but got tired of having to unplug the USB receiver for my wireless mouse and plug in the printer USB cable every time I want to print something. I uninstalled all the brother software and drivers and restarted the laptop. Clean install of Brother installation. I ran a windows diagnostic and it had me switch the default printer to the one labeled "Copy 2". That didn't help.
I read somewhere a while back that you can't have a printer connected by wifi to more than one PC. No idea if that is true or not. I also have the same exact Brother software package installed on my desktop. That one was set to USB during install and not wifi.
How the heck do I get this thing printing through wifi? Should I completely uninstall everything on BOTH PC's and install it again just on the laptop? I have tried everything I know.
You may connect several PCs to a wireless printer. During setup, did you give the print a static IP address that isn’t part of the DHCP range permitted by the router? Also, did you reserve that static IP through the printer’s MAC address? Visit the printer’s configuration pages to examine its setup details. Reviewing the configuration report will help verify the current settings.
You may connect several PCs to a wireless printer. During setup, did you give the print a static IP address that isn’t part of the DHCP range permitted by the router? Also, did you reserve that static IP through the printer’s MAC address? Visit the printer’s configuration pages to examine its setup details. Reviewing the configuration report will help verify the current settings.
In reality, I advise against removing or altering any functional devices. In your case, the desktop and the other PCs. A functional setup can easily act as a reference point for comparing the settings of non-operational network equipment. I wouldn’t assume the desktop is the main issue unless there’s a duplicate IP address or something similar. It’s much easier to just disconnect the desktop temporarily so you can concentrate on the laptop.
Examine the router: which devices are listed as connected and active?
Review IP addresses and MAC addresses.
Inspect the router’s logs (if available and enabled). Understand what the router is observing.
Draw a basic network diagram of your own, highlighting devices, connections, IP addresses, MACs, etc.
Then verify that this diagram accurately reflects how you expect the network to function.
I don't have any experience with changing IP addresses. Our IT professional accessed it remotely and fixed the static IP setting, which is currently functioning.
This morning I attempted to scan something but it failed again. The fan has been running continuously for the past two years, which I hadn't noticed before. A few minutes ago I tried scanning once more and it worked. I believe it's time to discard this device.
Another update. I noticed the VPN was blocking the printer's connection. Turning it on didn't help, turning it off fixed everything. The IT guy will log in remotely and adjust a few settings—everything should work now. I adjusted some options like eco and quiet mode, and the fan stopped running too. Phew, I didn't have to throw it away.