I'm facing the "media driver is missing" issue when trying to install Windows from a USB stick.
I'm facing the "media driver is missing" issue when trying to install Windows from a USB stick.
Hi, I recently assembled a new PC using the components listed below.
I have a Ryzen 5 7600 processor, an RX6750XT graphics card, an Asrock B650m-hdv/m.2 motherboard, two 16GB TForce Delta DDR5 RAM modules at 6000mhz, a Kingston NV2 PCIe 4.0 M.2 drive with a 2TB capacity, and a Corsair RM750E cooling system.
After building it, the PC booted directly into the BIOS. However, when attempting to install Windows 10 from a USB installation, I encountered an error stating "a media driver your computer needs is missing."
I checked my BIOS settings and updated them to the latest version from the Asrock website.
I searched online for compatible drivers but found nothing useful. I also tried removing the USB drive during installation and reinserting it, but the issue persisted.
Any advice or assistance would be greatly appreciated.
Hi, thank you for your message.
I haven't found any USB legacy support option in the BIOS and I've checked all the USB ports on the motherboard.
I made the USB installation media using the program from the Windows website and followed the instructions provided.
Is the NVME drive recognized by the BIOS? Can you provide a screenshot (upload to imgur.com and share the link)? Consider turning on CSM. Ensure fast boot is turned off, secure boot is disabled, and the SATA controller is configured in AHCI mode. Determine how recently the Windows installation media was created—if it's been a while, regenerate the media with the latest updates.
When this occurs during the installation process, you should select the drive intended for Windows installation, then proceed to download the file labeled "SATA Floppy Image ver:9.3.2.255". Uncompress it and store it in a designated folder on the USB drive. After that, you can load the driver and point it to this location. If not done correctly, you may need to download all necessary files and transfer them into a new USB drive.
Fixed! I just reused the bootable Windows install on another USB drive and it functioned properly, no problems. Appreciate the assistance.
It appears that in the past, some USB drives functioned well but were not preferred for using as a Windows installation drive.
This can occur occasionally. The Win 11 USB I purchased was defective, so I made my own using Rufus.
It's preferable to attempt a different USB port rather than dealing with CSM and Secure Boot settings. That only leads to more issues.
It might also help to test with various USB ports on the motherboard.