F5F Stay Refreshed Hardware Desktop Identifying which hardware components might be defective

Identifying which hardware components might be defective

Identifying which hardware components might be defective

S
SrUrsoo
Member
171
03-27-2022, 01:12 PM
#1
Hello! Here are my computer specifications:

Operating System
Windows 11 Home 64-bit

CPU
Intel Processor 13th Gen Intel Core i9-13900K
Air-cooled with Noctua NH-U12A, two Noctua fans

RAM
Corsair Dominator Platinum RGB DDR5 5600MHz 32GB (2x16GB)

Motherboard
ASUSTeK COMPUTER INC. ROG MAXIMUS Z690 EXTREME (LGA1700) – 36 °C

Graphics
LC49G95T (5120x1440@120Hz) – Main monitor
VG279 (1920x1080@60Hz) – Side monitor
VG279 (1920x1080@60Hz) – Side monitor
NVIDIA GeForce RTX 4090 (4083MB) – ASUStek Computer Inc – 48 °C

Storage
223GB Crucial_CT240M500SSD1 (SATA, SSD) – 25 °C (Empty drive D)
3726GB Seagate FireCuda 530 ZP4000GM30013 (Unknown, SSD) – 80% full E drive
1863GB KINGSTON SKC2000M82000G (SATA-2, SSD) – 40% full C drive

Optical Drives
No optical disk drives detected

Audio
NVIDIA Virtual Audio Device (Wave Extensible) – WDM

Power Supply
ASUS ROG Strix 1000, 1000W PSU

Case
Corsair Obsidian 1000D Super Tower Case

All components except the case and monitors are from 13.12.2022, factory new (dd/mm/yyyy). No overclocking.

Usage
Heavily used for gaming for extended periods (4-10 hours).

CPU temperatures stabilize around 75c-80c during stress tests, peak at 100c on the CPU side. In BG3 gaming temps are about 70c, crashes occur regardless of heat. GPU temps drop to ~60c during games and 3dmark. I experience crashes in CS2 when trying to join matchmaking despite low temps. Other games like Arma 3, Factorio, Ground Branch, Mount & Blade allow longer play without major issues, though occasional crashes still happen. Display flickering occurs occasionally when receiving no GPU input, lasting only a second.

Drivers are up to date.

Recently, about 3-5 weeks ago, I started experiencing crashes in Baldur's Gate 3 after running smoothly for around 150 hours. Now I encounter crashes after 20-40 minutes, seemingly at random but possibly more noticeable during scene loading. I also noticed issues in Total War: Warhammer 3, which previously ran well. Most times I have no errors, except for shader decompression or out-of-memory errors.

Temperatures remain normal.

I reached out to Invidia and performed troubleshooting—running memory tests, stability checks, changing PCIe slots without fixing the problem. They believe it’s a GPU hardware issue and are within warranty, accepting a return for confirmation.

However, I’m hoping to determine if the problem lies with the GPU, CPU, or RAM before sending it in. Would it help to identify the cause before proceeding?

Thank you very much.
S
SrUrsoo
03-27-2022, 01:12 PM #1

Hello! Here are my computer specifications:

Operating System
Windows 11 Home 64-bit

CPU
Intel Processor 13th Gen Intel Core i9-13900K
Air-cooled with Noctua NH-U12A, two Noctua fans

RAM
Corsair Dominator Platinum RGB DDR5 5600MHz 32GB (2x16GB)

Motherboard
ASUSTeK COMPUTER INC. ROG MAXIMUS Z690 EXTREME (LGA1700) – 36 °C

Graphics
LC49G95T (5120x1440@120Hz) – Main monitor
VG279 (1920x1080@60Hz) – Side monitor
VG279 (1920x1080@60Hz) – Side monitor
NVIDIA GeForce RTX 4090 (4083MB) – ASUStek Computer Inc – 48 °C

Storage
223GB Crucial_CT240M500SSD1 (SATA, SSD) – 25 °C (Empty drive D)
3726GB Seagate FireCuda 530 ZP4000GM30013 (Unknown, SSD) – 80% full E drive
1863GB KINGSTON SKC2000M82000G (SATA-2, SSD) – 40% full C drive

Optical Drives
No optical disk drives detected

Audio
NVIDIA Virtual Audio Device (Wave Extensible) – WDM

Power Supply
ASUS ROG Strix 1000, 1000W PSU

Case
Corsair Obsidian 1000D Super Tower Case

All components except the case and monitors are from 13.12.2022, factory new (dd/mm/yyyy). No overclocking.

Usage
Heavily used for gaming for extended periods (4-10 hours).

CPU temperatures stabilize around 75c-80c during stress tests, peak at 100c on the CPU side. In BG3 gaming temps are about 70c, crashes occur regardless of heat. GPU temps drop to ~60c during games and 3dmark. I experience crashes in CS2 when trying to join matchmaking despite low temps. Other games like Arma 3, Factorio, Ground Branch, Mount & Blade allow longer play without major issues, though occasional crashes still happen. Display flickering occurs occasionally when receiving no GPU input, lasting only a second.

Drivers are up to date.

Recently, about 3-5 weeks ago, I started experiencing crashes in Baldur's Gate 3 after running smoothly for around 150 hours. Now I encounter crashes after 20-40 minutes, seemingly at random but possibly more noticeable during scene loading. I also noticed issues in Total War: Warhammer 3, which previously ran well. Most times I have no errors, except for shader decompression or out-of-memory errors.

Temperatures remain normal.

I reached out to Invidia and performed troubleshooting—running memory tests, stability checks, changing PCIe slots without fixing the problem. They believe it’s a GPU hardware issue and are within warranty, accepting a return for confirmation.

However, I’m hoping to determine if the problem lies with the GPU, CPU, or RAM before sending it in. Would it help to identify the cause before proceeding?

Thank you very much.

K
55
03-28-2022, 09:50 PM
#2
Welcome to the forums, newcomer!
Specci doesn't provide details about your PSU's make and model, nor its age. The case's make and model are also missing. How is your processor being cooled? What maximum temperatures were recorded during load conditions? Please share them.

To address the question in the thread title, replace the unknown components with known functional parts until you identify the cause.
K
KawaiiDinoStar
03-28-2022, 09:50 PM #2

Welcome to the forums, newcomer!
Specci doesn't provide details about your PSU's make and model, nor its age. The case's make and model are also missing. How is your processor being cooled? What maximum temperatures were recorded during load conditions? Please share them.

To address the question in the thread title, replace the unknown components with known functional parts until you identify the cause.

J
JEFF_JEFFERSON
Senior Member
627
04-02-2022, 02:03 PM
#3
Three monitors?
How much space do the mentioned hard drives occupy?
PSU details: make, model, wattage, age, condition (original to build, new, refurbished, used)?
Usage history: heavy gaming, video editing, or even bit-mining?
Check Reliability History/Monitor and Event Viewer.
It’s highly probable that either the PSU or one of the monitors could be logging related error codes, warnings, or events right before or during the crashes.
My initial thought is the PSU. There’s no strong reason to suspect anything else besides confirming if it might be involved.
J
JEFF_JEFFERSON
04-02-2022, 02:03 PM #3

Three monitors?
How much space do the mentioned hard drives occupy?
PSU details: make, model, wattage, age, condition (original to build, new, refurbished, used)?
Usage history: heavy gaming, video editing, or even bit-mining?
Check Reliability History/Monitor and Event Viewer.
It’s highly probable that either the PSU or one of the monitors could be logging related error codes, warnings, or events right before or during the crashes.
My initial thought is the PSU. There’s no strong reason to suspect anything else besides confirming if it might be involved.

S
SmileyFishMC
Member
60
04-16-2022, 05:57 PM
#4
Hi! That's correct, thank you for letting me know.
S
SmileyFishMC
04-16-2022, 05:57 PM #4

Hi! That's correct, thank you for letting me know.

I
IiMrKhaledx
Member
71
04-16-2022, 06:27 PM
#5
Hi! Thank you for the update, sorry about the mix-up. I've added the missing details from the original message and will check the viewer or reliability history for any changes.
I
IiMrKhaledx
04-16-2022, 06:27 PM #5

Hi! Thank you for the update, sorry about the mix-up. I've added the missing details from the original message and will check the viewer or reliability history for any changes.

B
BaiFelicia
Member
231
04-16-2022, 09:53 PM
#6
This turned out to be a defective CPU.
B
BaiFelicia
04-16-2022, 09:53 PM #6

This turned out to be a defective CPU.