Identifying the CPU swap problem Resolving the CPU swap issue
Identifying the CPU swap problem Resolving the CPU swap issue
Hello so I am swapping out my old Ryzen 5 1600 with a Ryzen 5 4000 and I'm having issues reaching post. With the new cpu in the computer will start, everything works as normal but with no display and after ~20 seconds the computer will turn itself off, and then after about 3 seconds it'll turn itself back on and then loop this over and over. For the sake of my sanity I tried different combinations of the same ram on different channels and the problem persisted. Even tried swapping it out with older ram the system used to use prior to an upgrade but to no avail. Submitted an RMA with amd and they confirmed that the CPU was dead and they shipped me a replacement. This replacement has the exact same issue, ran through the same troubleshooting as last time and once again nothing. Swapping back to my old CPU fixes the issue entirely. Is it possible something on my end is killing the CPUs? I don't think it's a power delivery issue since the 4000 uses less wattage than the 1600. No other parts have been altered or touched during or after this whole process either. Any help or just pointing me into the right direction would help a ton. Specs: Mobo : ASRock x370 killer sli/ac Ram : Corsair Vengeance lpx 3200mhz Aio : Honestly forget the name and can't find it online but it's a single 120mm (some old h100??) Liquid cooler PSU : Don't have the exact name and would rather not pull it out since it's annoying to get to but it's an 800w 80+ gold, if need be I will get the exact model GPU : Asus Turbo GTX 1070ti Storage: 1TB Samsung 970 Evo and 2TB Western Digital Black Case : NZXT S340 P.S Not sure if it's worth noting or not but the PC was originally a pre built from Cyberpower PC, everything but the 970 Evo and RAM came with the system
Checking the CPU compatibility page for ASRock X370 Killer SLI. It seems no entries above 3000 are listed. The issue might be with the board selection.
Wow, it's surprising you missed that earlier. Maybe the problem lies there. I'm also working on another build now—do you think the 4000 CPU will work again after trying to boot with a non-compatible board? Probably better to check that first.
Checked the correct board. The AC version mentioned by the OP works, while standard SLI doesn't.
I shared the same idea before and thought it was fine. I ordered it after seeing it on the PC part picker. The box photo is attached. Could there be a conflict with the onboard graphics? I noticed the G in the part name, but when I bought the CPU it wasn’t listed there. Probably just me being careless. Since the 4000G isn’t shown on the supported parts list, I assume that’s the problem.
According to ASRock, the model is compatible but only with BIOS version 7.10. Please confirm your BIOS is updated. If it is, consider resetting the CMOS by briefly removing the battery.