F5F Stay Refreshed Power Users Networks Identifying issues with the Asus X570 motherboard's 2.5GB LAN port.

Identifying issues with the Asus X570 motherboard's 2.5GB LAN port.

Identifying issues with the Asus X570 motherboard's 2.5GB LAN port.

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squishy23177
Junior Member
8
08-29-2019, 09:26 AM
#1
Hello everyone! I’m facing persistent problems with my 2.5Gb LAN port on my Asus X570 Gaming E motherboard. The regular 1GB port functions perfectly, and I haven’t encountered any issues there. I’m running Windows 10, fully patched and updated. When attempting to download a torrent of Ubuntu, the 2.5GB connection drops entirely, cutting off internet access on the PC. This only affects this device and not other network equipment. The Event Viewer shows no errors, and rebooting resolves the problem. I’m not seeing any logs in Windows. Upgrading to a 1.5Gb internet plan seems like a viable solution, but until this is fixed, I’m hesitant about making that change. I’m currently using Unifi USG with two flex mini switches and am trying various troubleshooting steps. My setup connects at 1GB to a Unifi flex mini switch, so any changes would be relevant if I decide to upgrade to 1.5Gb internet. I’m holding off on the upgrade until the issue is resolved and the price becomes more appealing.
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squishy23177
08-29-2019, 09:26 AM #1

Hello everyone! I’m facing persistent problems with my 2.5Gb LAN port on my Asus X570 Gaming E motherboard. The regular 1GB port functions perfectly, and I haven’t encountered any issues there. I’m running Windows 10, fully patched and updated. When attempting to download a torrent of Ubuntu, the 2.5GB connection drops entirely, cutting off internet access on the PC. This only affects this device and not other network equipment. The Event Viewer shows no errors, and rebooting resolves the problem. I’m not seeing any logs in Windows. Upgrading to a 1.5Gb internet plan seems like a viable solution, but until this is fixed, I’m hesitant about making that change. I’m currently using Unifi USG with two flex mini switches and am trying various troubleshooting steps. My setup connects at 1GB to a Unifi flex mini switch, so any changes would be relevant if I decide to upgrade to 1.5Gb internet. I’m holding off on the upgrade until the issue is resolved and the price becomes more appealing.

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Sulvares
Junior Member
11
08-30-2019, 12:32 AM
#2
Is the patch cord CAT 6A? Which router do you use?
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Sulvares
08-30-2019, 12:32 AM #2

Is the patch cord CAT 6A? Which router do you use?

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Acrogames
Junior Member
18
08-30-2019, 01:55 AM
#3
I am using Ubiquiti USG router. I have a Unifi Flex mini switch connected to that. PC is connected to switch. I have a Unifi Cloud Key Gen2 managing the network. The USG router is connected to a bluecurve modem in bridge mode. Here is link to router model. https://ca.store.ui.com/products/unifi-s...557b&_ss=r
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Acrogames
08-30-2019, 01:55 AM #3

I am using Ubiquiti USG router. I have a Unifi Flex mini switch connected to that. PC is connected to switch. I have a Unifi Cloud Key Gen2 managing the network. The USG router is connected to a bluecurve modem in bridge mode. Here is link to router model. https://ca.store.ui.com/products/unifi-s...557b&_ss=r

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AlexDDos
Member
57
09-01-2019, 09:14 AM
#4
The cable rating is 12-gauge.
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AlexDDos
09-01-2019, 09:14 AM #4

The cable rating is 12-gauge.

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emstay26
Senior Member
441
09-08-2019, 10:03 AM
#5
The speed is capped at 1Gb, and all my network equipment is similarly limited. It seems the cable I used is likely Cat5e or Cat6, roughly three feet long. The connection currently operates at 1Gb regardless of device. I tried using a 1Gb cable to the switch and then to a 2.5Gb port, but it didn’t reach that speed. I’m trying to determine if the issue lies with the Windows driver or compatibility problems with my switch. The cable label confirms it’s Cat6.
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emstay26
09-08-2019, 10:03 AM #5

The speed is capped at 1Gb, and all my network equipment is similarly limited. It seems the cable I used is likely Cat5e or Cat6, roughly three feet long. The connection currently operates at 1Gb regardless of device. I tried using a 1Gb cable to the switch and then to a 2.5Gb port, but it didn’t reach that speed. I’m trying to determine if the issue lies with the Windows driver or compatibility problems with my switch. The cable label confirms it’s Cat6.