Identify the cause of your router's unexpected behavior.
Identify the cause of your router's unexpected behavior.
I've faced this problem for several months now. My setup includes an Asus ac88u with the newest merlin firmware, connected via a WAN port to a fibre modem. I have one desktop using Ethernet, a laptop with Wi-Fi, two phones, an iPad, and an Android TV. Random disconnections happen while playing games, streaming Netflix, making calls, or even just browsing on one device. These drops usually last under a minute and then resume automatically. During those times, the router's web interface stops working and times out when refreshed in a browser. This makes me suspect either overheating causing thermal throttling or insufficient memory usage. I'm trying to create tests to pinpoint the cause. The router works well enough for my needs, so I don't want to replace it right away. Do you think logs might help? I'm not sure if the network packet data is the source of the issue. I admit I struggle to understand it—it mostly appears as network packet information, and I'm unsure if that's the problem. It could be related to the February 21 log entry showing a router failure and kernel errors.
@Kilrah do you think it's a complete reset? Usually it lasts more than three minutes.
It occurs across all devices, especially the wired desktop setup.
Record key configurations, then attempt to restore the router using factory settings via the web portal, avoiding a physical reset. Reinitialize the device from the ground up. Turn off AiProtection and other security options. Keep the firewall enabled and configure your WiFi as usual with WPA2/AES.
I don't have specific details on whether router firmwares capture process crash logs. You may need to consult the manufacturer's documentation or support resources for precise information.
The factory reset restores the device to its original settings, while the hard reset erases all data and reboots it from scratch.
I've never encountered a consumer router offering such detailed technical specifications. That's understandable because you simply couldn't influence the situation.