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Identify problems with network adapters in Windows 11.

Identify problems with network adapters in Windows 11.

I
220
10-10-2021, 02:49 PM
#1
Hello everyone! I own a Dell XPS 13 9305 laptop, and recently my Wi-Fi vanished from the system. I tried updating drivers, resetting network settings, and reinstalling both new and existing ones from Dell and Intel sites. I also reset the PC and cleared all files, but nothing resolved the issue. When this happens, the network adapter isn’t visible in Device Manager (as shown in the photo). Powering off the laptop isn’t helping either—it needs to stay off for at least six hours before Windows recognizes the problem and restarts. I’ve checked Event Logs, which show some migration attempts before Wi-Fi disappears. I’m looking for any advice or solutions that could help. The card in question is an Inter R - Killer Wifi 6 1650W. Thanks!
I
itza_red_panda
10-10-2021, 02:49 PM #1

Hello everyone! I own a Dell XPS 13 9305 laptop, and recently my Wi-Fi vanished from the system. I tried updating drivers, resetting network settings, and reinstalling both new and existing ones from Dell and Intel sites. I also reset the PC and cleared all files, but nothing resolved the issue. When this happens, the network adapter isn’t visible in Device Manager (as shown in the photo). Powering off the laptop isn’t helping either—it needs to stay off for at least six hours before Windows recognizes the problem and restarts. I’ve checked Event Logs, which show some migration attempts before Wi-Fi disappears. I’m looking for any advice or solutions that could help. The card in question is an Inter R - Killer Wifi 6 1650W. Thanks!

M
Mitleo2002
Member
57
10-17-2021, 07:26 AM
#2
Verify pending Windows updates and install them. Review the section labeled 'Other Devices' for issues and consider pausing the Killer program.
M
Mitleo2002
10-17-2021, 07:26 AM #2

Verify pending Windows updates and install them. Review the section labeled 'Other Devices' for issues and consider pausing the Killer program.

I
iouiou70_
Member
61
10-17-2021, 08:28 AM
#3
I've already looked for Windows updates. In the other devices section, I tried disabling the Killer software first, then completely removing it, but nothing helped. I attached an SS when it works after shutting down. As you can see, it handled driver migration and is now functioning without the Killer app. Thanks a lot!
I
iouiou70_
10-17-2021, 08:28 AM #3

I've already looked for Windows updates. In the other devices section, I tried disabling the Killer software first, then completely removing it, but nothing helped. I attached an SS when it works after shutting down. As you can see, it handled driver migration and is now functioning without the Killer app. Thanks a lot!