Identify issues with your motherboard.
Identify issues with your motherboard.
The B450 Steel Legend board failed yesterday without any signs of life. Switching it with an older mATX Biostar B450M resolved the issue. It seems the board can stop working after being re-seated with new RAM, which doesn’t make much sense. Can a motherboard fail specifically because of RAM changes? If so, what steps should you take with this damaged board?
I'm hoping that when you reseated the ram, that the system was turned off at the power supply. If reseating the ram with the power on, then yes, you can fry a system that way. When I am adding, removing, or replacing something inside my machine I completely turn off the machine and unplug the power cord from the power supply. Then depress the power button on the front of the case several times to ensure that any capacitors on the mother board are completely drained. If the motherboard is completely fried, the only thing to do with it is put it in the recycle bin and get rid of it. That is without thinking first as to whether or not the warranty has not expired yet. If it has expired, then you're out of luck. But, if the warranty is still good, then I wish you the best of luck convincing the seller to take it back in an RMA so that you could either get your money back or exchange it for a new one. Either way, GOOD LUCK.
I turned off the power but didn’t follow the extra steps to fully drain it. I thought replacing the RAM might cause issues, but I might have been mistaken. The motherboard is secondhand and was told it’s still under warranty. Thanks.