Identify damaged files and delete them
Identify damaged files and delete them
After using my PC for about four months, I noticed some control issues. For example, I can't view file properties, manage Windows Defender, alter system security passwords, or modify certain files even as an administrator. An SFC scan was run but didn’t fix the problem (the log is attached). Reviewing the log shows several corrupted files in the directory \C:\ProgramData\Microsoft\Windows\Start Menu. When I try to search for them using Dir /s, it returns nothing. If anyone has suggestions on removing these corrupted files, that would be really helpful. Thanks, ~Jon CBS.log
I attempted to execute the Dism command, but it requires higher privileges. Since you're using an admin account, the issue might still depend on specific settings. Testing in Safe mode could help determine if permissions are the problem.
You've activated safe mode, but it seems unclear about the networking part. Let me clarify what that means.
Same issue appears in the source file here. The log file shows the same error.
I noticed that executing cmd with admin lets me run dism without safe mode. This is what appeared after starting net stop, wuauserv, cd %systemroot%\SoftwareDistribution, ren Download Download.old, net start wuauserv, net start bits, net stop, cryptsvc, cd %systemroot%\system32, ren catroot2 catroot2old, net start cryptsvc and running dism. Immediately after, I tried dism again. Now I got a message saying "Source file could not be found" instead of the download. I uploaded the new log CBS.log.