F5F Stay Refreshed Hardware Desktop i9 13900k with Z790 and DDR5 problems detected! Urgent help needed!

i9 13900k with Z790 and DDR5 problems detected! Urgent help needed!

i9 13900k with Z790 and DDR5 problems detected! Urgent help needed!

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Jimlox465
Junior Member
16
12-04-2022, 09:40 PM
#1
Hello! I assembled a PC for a friend and encountered significant memory problems. The system runs with MSI PRO Z790-P, an i9 13900K CPU, Corsair 32GB DDR5 6200MHz RAM kit (2x16GB), and the Vengeance Black CMK32GX5M2B6200C36. Before starting, I verified compatibility and confirmed MSI’s support. It operates normally at default BIOS settings—4800/1.1V—and works without issues. When I enabled XMP, the PC failed to boot. I attempted manual clocking to 6200/1.3V but had no success. It managed to start at 5800 but crashed with a BSOD after just five minutes. Memory testing passed on default speed. Any advice would be greatly appreciated!
J
Jimlox465
12-04-2022, 09:40 PM #1

Hello! I assembled a PC for a friend and encountered significant memory problems. The system runs with MSI PRO Z790-P, an i9 13900K CPU, Corsair 32GB DDR5 6200MHz RAM kit (2x16GB), and the Vengeance Black CMK32GX5M2B6200C36. Before starting, I verified compatibility and confirmed MSI’s support. It operates normally at default BIOS settings—4800/1.1V—and works without issues. When I enabled XMP, the PC failed to boot. I attempted manual clocking to 6200/1.3V but had no success. It managed to start at 5800 but crashed with a BSOD after just five minutes. Memory testing passed on default speed. Any advice would be greatly appreciated!

X
xOrbital_
Member
50
12-04-2022, 10:10 PM
#2
You may adjust the memory frequency and clock settings directly within the BIOS configuration.
X
xOrbital_
12-04-2022, 10:10 PM #2

You may adjust the memory frequency and clock settings directly within the BIOS configuration.

T
TheTaikaSoppa
Member
51
12-04-2022, 10:53 PM
#3
Thank you for the idea. We attempted it, but the system wouldn't respond.
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TheTaikaSoppa
12-04-2022, 10:53 PM #3

Thank you for the idea. We attempted it, but the system wouldn't respond.

M
MilkShqkes
Junior Member
39
12-05-2022, 09:30 PM
#4
You can reach out to support right now through the official store. Service & Support - MSI-US Official Store
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MilkShqkes
12-05-2022, 09:30 PM #4

You can reach out to support right now through the official store. Service & Support - MSI-US Official Store

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_RGamer_
Member
53
12-12-2022, 11:47 AM
#5
Purchase a new RAM package and utilize it while handling the defective unit. There’s no special solution to fix them. If the BIOS has been updated, the manual won’t help, so you’re finished.
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_RGamer_
12-12-2022, 11:47 AM #5

Purchase a new RAM package and utilize it while handling the defective unit. There’s no special solution to fix them. If the BIOS has been updated, the manual won’t help, so you’re finished.

S
seeker07
Senior Member
349
12-12-2022, 04:03 PM
#6
Did you verify the model on the memory module? The information is only printed on the label attached to each unit. It doesn’t appear on the online site or the packaging. The version code for Corsair indicates the manufacturer and chipset they employed. The confirmed version is 5.43.13, which corresponds to an M-Die from Samsung (the die represents the chipset).
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seeker07
12-12-2022, 04:03 PM #6

Did you verify the model on the memory module? The information is only printed on the label attached to each unit. It doesn’t appear on the online site or the packaging. The version code for Corsair indicates the manufacturer and chipset they employed. The confirmed version is 5.43.13, which corresponds to an M-Die from Samsung (the die represents the chipset).

P
PEtEbrOHD
Member
63
12-14-2022, 12:40 PM
#7
I haven't verified it yet, will look into it later today. I thought the model code "CMK32GX5M2B6200C36" would match the exact version, maybe I was mistaken. Thanks for the advice, I'll check this out. I ran memtest on each RAM separately, and both were placed correctly in dual channels. With default settings, everything seems okay. When I enabled XMP or adjusted voltage/time/timing, the system stopped working after a few minutes, even though I got two successful starts (both at 5600). The BSODs happened quickly. Memtest also reported issues here.
P
PEtEbrOHD
12-14-2022, 12:40 PM #7

I haven't verified it yet, will look into it later today. I thought the model code "CMK32GX5M2B6200C36" would match the exact version, maybe I was mistaken. Thanks for the advice, I'll check this out. I ran memtest on each RAM separately, and both were placed correctly in dual channels. With default settings, everything seems okay. When I enabled XMP or adjusted voltage/time/timing, the system stopped working after a few minutes, even though I got two successful starts (both at 5600). The BSODs happened quickly. Memtest also reported issues here.

S
susie1an
Member
60
12-14-2022, 02:00 PM
#8
It can be quite perplexing when dealing with RAM. The model number indicates the speed and timing specifications, while the version number is mainly a Corsair designation and they don’t always clarify what each code means. Through experimentation, we understand it reveals the maker and chipset generation. Different brands affect performance—Samsung, SK Hynix, Nanya, Micron or Spectec all behave uniquely. This means a kit from one manufacturer might not perform as expected with another. Back then, this wasn’t an issue, but now it’s more important than ever compared to earlier Ryzen models. With DDR5, the situation is a bit clearer because it’s still relatively new. Of course, higher speeds matter more when you match the right brand for testing in the QVL.
S
susie1an
12-14-2022, 02:00 PM #8

It can be quite perplexing when dealing with RAM. The model number indicates the speed and timing specifications, while the version number is mainly a Corsair designation and they don’t always clarify what each code means. Through experimentation, we understand it reveals the maker and chipset generation. Different brands affect performance—Samsung, SK Hynix, Nanya, Micron or Spectec all behave uniquely. This means a kit from one manufacturer might not perform as expected with another. Back then, this wasn’t an issue, but now it’s more important than ever compared to earlier Ryzen models. With DDR5, the situation is a bit clearer because it’s still relatively new. Of course, higher speeds matter more when you match the right brand for testing in the QVL.