F5F Stay Refreshed Hardware Desktop I upgraded my GPU and now my USB ports don't work in Windows 10.

I upgraded my GPU and now my USB ports don't work in Windows 10.

I upgraded my GPU and now my USB ports don't work in Windows 10.

M
Mydeadpig
Junior Member
19
12-02-2016, 09:53 AM
#1
I bought a used Sapphire Nitro+ 580SE graphics card and put it in my system. It functions, but now none of my USB ports are working. When I reinstalled the old GPU, the ports still didn’t respond. My USB ports are fine in BIOS. In Device Manager, all USB controllers show exclamation marks with error messages about missing drivers. I think the new GPU might need more power than the PCIe slot provides, and the PSU seems sufficient. I’m confused why the ports stopped working after replacing the card.
M
Mydeadpig
12-02-2016, 09:53 AM #1

I bought a used Sapphire Nitro+ 580SE graphics card and put it in my system. It functions, but now none of my USB ports are working. When I reinstalled the old GPU, the ports still didn’t respond. My USB ports are fine in BIOS. In Device Manager, all USB controllers show exclamation marks with error messages about missing drivers. I think the new GPU might need more power than the PCIe slot provides, and the PSU seems sufficient. I’m confused why the ports stopped working after replacing the card.

A
Angeli4234
Member
158
12-02-2016, 01:08 PM
#2
Welcome to the forums, newcomer!
ASUS Sabertooth 990fx
Which BIOS version is installed on your motherboard?
Corsair TX650M
How much time has passed since your PSU was installed?
I think the PSU provides sufficient power for all your parts.
The wattage listed on the label applies to a brand new PSU. Over time, it will experience internal degradation, lowering its actual output.
Have you used DDU to clear all GPU drivers before replacing the graphics card?
A
Angeli4234
12-02-2016, 01:08 PM #2

Welcome to the forums, newcomer!
ASUS Sabertooth 990fx
Which BIOS version is installed on your motherboard?
Corsair TX650M
How much time has passed since your PSU was installed?
I think the PSU provides sufficient power for all your parts.
The wattage listed on the label applies to a brand new PSU. Over time, it will experience internal degradation, lowering its actual output.
Have you used DDU to clear all GPU drivers before replacing the graphics card?

I
iskela99
Member
247
12-10-2016, 09:18 AM
#3
The PSU was acquired in October 2018.
BIOS Version: 2.00.1201
It was bought in October 2018.
Before installing the new GPU, I didn't uninstall all the drivers. I removed the upgraded drivers when taking it out and reinstalled them afterward. I also didn't use DDU.
I
iskela99
12-10-2016, 09:18 AM #3

The PSU was acquired in October 2018.
BIOS Version: 2.00.1201
It was bought in October 2018.
Before installing the new GPU, I didn't uninstall all the drivers. I removed the upgraded drivers when taking it out and reinstalled them afterward. I also didn't use DDU.

M
mhooper12
Member
59
12-12-2016, 01:44 PM
#4
It seems the concern isn't about the current problem, but rather about planning a future replacement of the power supply. Consider updating the motherboard and chipset drivers in the near future.
M
mhooper12
12-12-2016, 01:44 PM #4

It seems the concern isn't about the current problem, but rather about planning a future replacement of the power supply. Consider updating the motherboard and chipset drivers in the near future.

Z
Zmondy
Senior Member
405
12-18-2016, 07:17 PM
#5
I readded the chipset drivers and these USB drivers: Asmedia_USB3_V1.16.35.1. The USB ports still aren't working. Should I remove the USB devices from Device Manager and then restart?
Z
Zmondy
12-18-2016, 07:17 PM #5

I readded the chipset drivers and these USB drivers: Asmedia_USB3_V1.16.35.1. The USB ports still aren't working. Should I remove the USB devices from Device Manager and then restart?

3
3gilad3
Senior Member
735
12-26-2016, 05:04 AM
#6
Worth a go.
3
3gilad3
12-26-2016, 05:04 AM #6

Worth a go.

P
PurpleShay
Member
65
12-26-2016, 12:13 PM
#7
I fixed Windows and everything else, and the newer GPU seems to be functioning. I plan to connect one USB device at a time—like a joystick or printer—as I reassemble it.
P
PurpleShay
12-26-2016, 12:13 PM #7

I fixed Windows and everything else, and the newer GPU seems to be functioning. I plan to connect one USB device at a time—like a joystick or printer—as I reassemble it.

C
CallyCallis
Member
53
12-27-2016, 11:23 AM
#8
Hello, consider disabling or enabling the USB ports via Device Manager if needed. If this doesn't resolve the issue, remove the USB ports and restart the system. What power supply rating is suitable for your PSU, and what specifications are required by the 580SE?
C
CallyCallis
12-27-2016, 11:23 AM #8

Hello, consider disabling or enabling the USB ports via Device Manager if needed. If this doesn't resolve the issue, remove the USB ports and restart the system. What power supply rating is suitable for your PSU, and what specifications are required by the 580SE?