F5F Stay Refreshed Software General Software I tried moving my Outlook 365 file to a hard drive, but now I cannot send or receive emails.

I tried moving my Outlook 365 file to a hard drive, but now I cannot send or receive emails.

I tried moving my Outlook 365 file to a hard drive, but now I cannot send or receive emails.

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HunterMann99
Member
210
05-27-2026, 06:42 PM
#1
I've been using Outlook for years, but I want to move my two .pst files from "My Documents" on the main drive to another internal drive instead. I know how to do this, but after moving them, it stops working when sending and receiving emails. The folder is over 60 GB and I'd like it off the main drive. Is there something else I need to move? Or do I have to start fresh with a new profile?
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HunterMann99
05-27-2026, 06:42 PM #1

I've been using Outlook for years, but I want to move my two .pst files from "My Documents" on the main drive to another internal drive instead. I know how to do this, but after moving them, it stops working when sending and receiving emails. The folder is over 60 GB and I'd like it off the main drive. Is there something else I need to move? Or do I have to start fresh with a new profile?

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Bigking
Member
154
05-28-2026, 12:04 PM
#2
Why are you trying to do this? Most likely it has to happen inside the Outlook program. How big is your C drive?
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Bigking
05-28-2026, 12:04 PM #2

Why are you trying to do this? Most likely it has to happen inside the Outlook program. How big is your C drive?

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RavenRavine
Member
197
05-28-2026, 12:21 PM
#3
You aren't trying to move those .ost files, right? You can't do that.
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RavenRavine
05-28-2026, 12:21 PM #3

You aren't trying to move those .ost files, right? You can't do that.

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jespen01
Junior Member
1
06-03-2026, 02:59 AM
#4
You need to tell Outlook where you stored your files now. The place for these settings changes depending on which version of Outlook you have. If it's 365, go to Files then Account Settings. If it's 2007, go to Tools then Account Settings. Then find the Data Files tab and add a .pst file that is yours. Set this new one as default and remove the old one.
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jespen01
06-03-2026, 02:59 AM #4

You need to tell Outlook where you stored your files now. The place for these settings changes depending on which version of Outlook you have. If it's 365, go to Files then Account Settings. If it's 2007, go to Tools then Account Settings. Then find the Data Files tab and add a .pst file that is yours. Set this new one as default and remove the old one.

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kitcatgirl123
Junior Member
13
06-05-2026, 02:13 PM
#5
Thanks for the replies! I used to move .pst files back and forth between my desktop and laptop when traveling. To do it, I just copied the file into the new spot, deleted the old one, opened Outlook again, and set the location to where the copy was made. That part worked fine; all my folders showed up. But now it won't send or receive messages. My hard drive is huge at 476 GB, but I'm worried about not having enough space because I only have 209 GB left. The Outlook folder takes up about 60 GB of that remaining space.
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kitcatgirl123
06-05-2026, 02:13 PM #5

Thanks for the replies! I used to move .pst files back and forth between my desktop and laptop when traveling. To do it, I just copied the file into the new spot, deleted the old one, opened Outlook again, and set the location to where the copy was made. That part worked fine; all my folders showed up. But now it won't send or receive messages. My hard drive is huge at 476 GB, but I'm worried about not having enough space because I only have 209 GB left. The Outlook folder takes up about 60 GB of that remaining space.

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mcbudder2004
Senior Member
687
06-05-2026, 04:29 PM
#6
You have about 40% empty room, so no need to worry if your space gets too big.
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mcbudder2004
06-05-2026, 04:29 PM #6

You have about 40% empty room, so no need to worry if your space gets too big.

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RecklessCrow
Junior Member
43
06-06-2026, 02:39 PM
#7
Thanks, Alabalcho. I think I'm worrying way too much about that thing.
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RecklessCrow
06-06-2026, 02:39 PM #7

Thanks, Alabalcho. I think I'm worrying way too much about that thing.