I switched ISPs and now Steam isn't downloading properly

kyanator
Member

01-28-2023, 08:44 AM

Recently I moved from a local ISP provider to T-Mobile for a significant boost in download speeds and more affordable rates. Now I use Wi-Fi instead of an Ethernet cable, and since then my Steam downloads keep failing, showing 0 Kb/s while still claiming disk usage. I've attempted various fixes—clearing cache, changing servers, switching to Ethernet, fixing installation files, restarting the PC—but nothing resolves the issue. I've even reached out to Steam support, but they only provide standard responses. Do you have any suggestions?

kyanator

01-28-2023, 08:44 AM #1

10th_Doctor_
Posting Freak

768

01-28-2023, 07:26 PM

Spoken to T-Mobile?

10th_Doctor_

01-28-2023, 07:26 PM #2

Spoken to T-Mobile?

JaakkoETL
Member

155

01-28-2023, 08:10 PM

I'm not confident T-Mobile would understand why Steam is causing issues, but I could give it a shot.

JaakkoETL

01-28-2023, 08:10 PM #3

I'm not confident T-Mobile would understand why Steam is causing issues, but I could give it a shot.

mennogerben
Member

199

01-29-2023, 05:37 PM

Have you changed your Internet provider to a mobile carrier? That would be a poor decision. Mobile networks aren't built for the kind of data usage you have.

mennogerben

01-29-2023, 05:37 PM #4

Have you changed your Internet provider to a mobile carrier? That would be a poor decision. Mobile networks aren't built for the kind of data usage you have.

Nasar_Starmite
Junior Member

01-31-2023, 07:58 PM

i moved from 15 mbs to 100 with less cost, but i'm not sure it's correct

Nasar_Starmite

01-31-2023, 07:58 PM #5

i moved from 15 mbs to 100 with less cost, but i'm not sure it's correct

Beastingit3644
Member

177

02-11-2023, 01:46 AM

There's more than just speed involved here. The entire Cell network is simply NOT designed for that kind of traffic.

Beastingit3644

02-11-2023, 01:46 AM #6

There's more than just speed involved here. The entire Cell network is simply NOT designed for that kind of traffic.

ThereWas
Member

137

02-11-2023, 03:34 AM

Seeing as this coincides with the change there is a chance this is a known issue or possibly a deliberate restriction.

ThereWas

02-11-2023, 03:34 AM #7

Seeing as this coincides with the change there is a chance this is a known issue or possibly a deliberate restriction.

bananoman
Junior Member

02-11-2023, 03:44 PM

I think it might be different from what I expected, since the only issue is with my laptop and not my desktop.

bananoman

02-11-2023, 03:44 PM #8

I think it might be different from what I expected, since the only issue is with my laptop and not my desktop.

IceJay24
Member

185

02-13-2023, 04:57 AM

This is the initial reference to your laptop.
Not encountering any problems yet.
It's challenging for individuals to provide answers when essential details are overlooked.

IceJay24

02-13-2023, 04:57 AM #9

This is the initial reference to your laptop.
Not encountering any problems yet.
It's challenging for individuals to provide answers when essential details are overlooked.

DylanVillain04
Junior Member

02-18-2023, 12:43 AM

#10

I hadn't thought it was important enough to share.

DylanVillain04

02-18-2023, 12:43 AM #10

I hadn't thought it was important enough to share.