I occasionally encounter a black screen lasting a few seconds.
I occasionally encounter a black screen lasting a few seconds.
I own a new Windows 11 gaming PC. It generally works well, but there’s an unusual issue.
Occasionally it displays a black screen for two or three seconds.
At first, it appeared randomly. I checked disabling 'alerts' in software that might be linked to it.
It can last hours without happening now, though it still occurs occasionally. The strongest link seems to be the game World of Tanks.
I suspect it happens when switching between the game and the desktop—when I switch into the game, it shows for a few seconds, then a black screen appears briefly before returning.
Any suggestions on what could be causing this or how to resolve it?
I own a fresh Windows 11 gaming PC.
What could be the reason behind this issue, and is there a way to resolve it?
When sharing a troubleshooting thread, it's standard to provide complete system details. Please share your full specifications in the following format:
CPU:
CPU cooler:
Motherboard:
RAM:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
Add the age of the PSU along with its make and model.
BIOS version for your motherboard at this time.
Include the driver version for your iGPU or discrete GPU.
CPU model is 9800x3d, paired with an Arctic AIO cooler. The motherboard is MSI x870e Carbon. RAM capacity is 16GB. Storage options include a Samsun 8tb/24tb HDD. The GPU is Red Devil 9070 XT. Power supply is a 1000w Seasonic Vertex gx-1000 unit. The chassis brand is Lian Li. Operating system runs Windows 11 Pro. The monitor is an Acer 34" display at 75Hz with 1440p resolution; the control panel no longer lists the model. The PSU was purchased last month, and I don’t have access to the BIOS or driver details, though updates were performed in January.
What RAM quantity are you using, and what is its clock speed? Are these both HDDs, or is the 8TB a solid-state drive?
Task Manager details regarding RAM: speed 6000, DIMM, likely CL 30 purchase, 8TB WD_BLACK SN850x SSD.
Initially, I recommend entering the BIOS and disabling the XMP/DOCP overclock for that RAM. The standard speed for DDR5 is 4800MHz, so we should verify whether the issue persists at this baseline rate.
I'm not trying to scare you, but I faced the same problem with a cheap PC from Ebay. Changing the video card didn't help, so I thought it was an issue with the motherboard. I got a new PC and the problem was fixed. Not everyone can afford a new one, and times are tough.
Purchasing a new PC to address a problem seems too drastic, and I wouldn't suggest it to the OP. We must determine the root cause and resolve it through a careful and logical process.