I just got a new gaming laptop, but its Cinebench scores are really low and it struggles with high frame rates in games.
I just got a new gaming laptop, but its Cinebench scores are really low and it struggles with high frame rates in games.
@Abdullah010 You can wait as long as you want. Intel says that any temperature under 100°C is a safe operating temperature. The thermal throttling temperature has been deliberately set low by Acer so it will always be at a safe temperature. Thermal throttling is slowing your computer down so it cannot reach maximum performance. This is a common problem. The 9750H needs 80W or 90W to run at its full rated speed. Your computer is thermal throttling at only 30W. The cooling system has to be almost perfect to deal with the heat a 9750H can put out. Most laptops are poorly engineered and far from perfect. You should learn how to replace the thermal paste yourself. Watch some YouTube videos. It is not that difficult to do. You might have to try doing this 2 or 3 times or more before you get it right. If you take it to the local shop and you still have problems, then what?
Hello, thank you for sharing your update. I had a very packed week. My laptop was repaired, but I couldn't locate noctua or thermal grizzly. I managed to find a cooler master master gel regular, which is the best I could find. It seems my laptop is now running much better—games are smoother with an average of 50+ FPS. However, benchmarks are still not up to par. I've uploaded the latest stats, but they show edp, other, pl1, pl2 limitations. Could you help me figure out what steps I should take next?
The 9750H model features a 45W thermal design power (TDP) rating. https://ark.intel.com/content/www/us/en/...0-ghz.html To achieve optimal performance from this processor, it requires between 80W and 90W of power. Certain brands have enabled higher power limits, allowing the 9750H to operate at its rated speed under full load. Most Acer laptops restrict itself to the 45W limit, which prevents them from matching unlocked systems. You’ve made notable improvements in cooling, but the 45W cap still restricts performance during Cinebench runs. For gaming, the CPU isn’t fully taxed, so this issue is less critical. You might experiment with tweaks, but I doubt ThrottleStop will surpass the 45W restriction. Consider undervolting your CPU—lower voltage reduces power draw, letting it run slightly faster before hitting the limit. In the FIVR settings, set core offset to -125 mV and cache offset to -100 mV as a starting point. Access the TPL window, adjust PL1 and PL2 Turbo Power Limits to 60, and verify the MMIO Lock option. On unlocked systems, these adjustments can help exceed the 45W ceiling. After applying changes, re-run Cinebench and observe power usage to confirm if it’s throttling at 60W or 45W. In the TPL window, check the Speed Shift box and set Power Limit 4 to 0, which instructs the CPU to bypass this restriction. Within FIVR, raise IccMax for both core and cache to their maximum values (255.75). This may also help counter EDP throttling. Re-run Cinebench and generate another log file. Share a screenshot of your FIVR settings so I can verify the voltage configuration. Your system won’t break world records in Cinebench, but gaming performance should see a noticeable boost. Edit – If you correctly apply core and cache voltages, you should see these values reflected in the FIVR monitoring table.
I did all the tweaks, couldn't understand Power Limit, so before repasting i was getting a score of 3300, after repasting i was getting a score of 4900, and after undervollting i am getting a score of 5400, i think that's a big upgrade for my pc, i am attaching the log file and screenshots down below, tell me if i can do something more without any kind of risk because i am kinda satisfied with these scores, and thank you very much for your help.... 2021-09-19.txt
The picture above should not include the PP0 Lock area. Focus only on the top MMIO Lock section of the TPL window. Intel processors offer three distinct turbo power thresholds. ThrottleStop permits adjustment of just two of these limits. You can manage MSR and MMIO power settings using ThrottleStop. However, Acer provides a third set of turbo limits that users cannot modify. The initial two thresholds are properly configured. The issue arises because Acer has programmed your system to cap performance at 45W inside the laptop. This forces your CPU to reduce speed whenever it reaches that threshold, even if temperatures remain low. This behavior is reflected in your benchmark results. At 45.0W, power throttling occurs despite a CPU temperature of only 76°C. Acer enforces this restriction to prevent exceeding the 45W mark. Your CPU must slow down to stay within the limit, which negatively impacts performance. There’s no solution to bypass this cap. If you dislike this restriction, consider avoiding an Acer laptop in the future. Reducing voltage allows the CPU to operate faster before hitting the 45W ceiling. This is why your scores improved. The latest update helps keep temperatures lower and voltage more efficient. Your first screenshot revealed overheating at just 31.8W, which was concerning. The average multiplier during Cinebench was 18.38, but it dropped to 29.12 after the new paste. Power draw reached 45.0W while the CPU stayed cool. Your machine is now running much better. Your Cinebench results have noticeably increased. You might try further undervolting for even better performance. However, be cautious—excessive reduction can cause instability. If you encounter a blue screen (BSOD) during testing, it signals the CPU needs more voltage. Games may crash unexpectedly if power isn’t sufficient. Experiment with Cinebench using both core and cache at -125 mV, keeping the cache at -125 mV, then adjusting core voltages to -150, -175, and -200 mV. Some users report optimal Cinebench scores with -125 mV cache and -200 mV core. If this configuration stabilizes your scores, it may not be ideal for gaming. Games tend to behave more unpredictably than benchmarks, so you might need to tweak voltage settings for smoother gameplay. Your system isn’t utilizing the MSR limits effectively, so reverting to default values (45W and 56W) is reasonable. You can also verify the Disable Power Limit Control option. Setting PL1 and PL2 back to their standard 45W and 56W is advisable. If you’re unsure, simply skip checking the MMIO Lock box—ThrottleStop works best when power limits are fixed.