F5F Stay Refreshed Hardware Desktop I hope this is a manufacturing defect. 1Fps problem on iGPU

I hope this is a manufacturing defect. 1Fps problem on iGPU

I hope this is a manufacturing defect. 1Fps problem on iGPU

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StyllexpMC
Junior Member
12
12-06-2016, 08:10 AM
#1
Hello All, Over the last six months I’ve been working to fix my laptop’s unusual performance compared to what reviewers showed. This message aims to clarify the issue and determine if it’s a manufacturing flaw, so I can secure a refund or replacement if needed. Below are the links to my earlier posts detailing my experience in order: I’ll share a summary of those threads if you’d like. So far, here’s what happened: I received my laptop in September 2021 with the specs listed. It was initially intended for university use, but I started gaming once I got bored. At first, old games ran smoothly, including pre-2008 titles. But as I upgraded to more demanding titles, problems emerged. The main concern is the integrated graphics and the system’s Tmax. When the CPU hits its maximum, safety protocols activate, but the iGPU clock speed freezes at 100MHz and 1fps regardless of system load. I consulted online reviewers to see how games performed under similar conditions. I tried Valorant, which initially booted at 1fps but later stabilized. However, multiplayer sessions were inconsistent—lasting only 10–15 minutes before thermal issues resurfaced. After several attempts, I faced bans and eventually gave up. In short, this appears to be a business laptop issue. While the reviewers focused on the CPU, the core problem lies in thermal management and integrated graphics limitations. I’ve tried reinstalling Windows, updating drivers, cleaning fans, adjusting power plans, and even using cooling pads. Still, the 100MHz issue remains. If you have any tips or solutions, I’d appreciate your help. I’m open to further testing and feedback.
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StyllexpMC
12-06-2016, 08:10 AM #1

Hello All, Over the last six months I’ve been working to fix my laptop’s unusual performance compared to what reviewers showed. This message aims to clarify the issue and determine if it’s a manufacturing flaw, so I can secure a refund or replacement if needed. Below are the links to my earlier posts detailing my experience in order: I’ll share a summary of those threads if you’d like. So far, here’s what happened: I received my laptop in September 2021 with the specs listed. It was initially intended for university use, but I started gaming once I got bored. At first, old games ran smoothly, including pre-2008 titles. But as I upgraded to more demanding titles, problems emerged. The main concern is the integrated graphics and the system’s Tmax. When the CPU hits its maximum, safety protocols activate, but the iGPU clock speed freezes at 100MHz and 1fps regardless of system load. I consulted online reviewers to see how games performed under similar conditions. I tried Valorant, which initially booted at 1fps but later stabilized. However, multiplayer sessions were inconsistent—lasting only 10–15 minutes before thermal issues resurfaced. After several attempts, I faced bans and eventually gave up. In short, this appears to be a business laptop issue. While the reviewers focused on the CPU, the core problem lies in thermal management and integrated graphics limitations. I’ve tried reinstalling Windows, updating drivers, cleaning fans, adjusting power plans, and even using cooling pads. Still, the 100MHz issue remains. If you have any tips or solutions, I’d appreciate your help. I’m open to further testing and feedback.

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Queffect
Member
219
12-07-2016, 09:44 PM
#2
Dell, your main issue is the lack of a GPU, forcing the CPU to handle everything—this leads to poor performance and low frames. Since it's a laptop, it tends to overheat quickly, which can damage the iGPU and cause your frame rate to drop to just 1 fps. Clean the laptop thoroughly, ensure fans are working properly, and try using cooling solutions like fans or an air conditioner. You can also play in a cooler environment, such as the fridge. Let me know if you need more help!
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Queffect
12-07-2016, 09:44 PM #2

Dell, your main issue is the lack of a GPU, forcing the CPU to handle everything—this leads to poor performance and low frames. Since it's a laptop, it tends to overheat quickly, which can damage the iGPU and cause your frame rate to drop to just 1 fps. Clean the laptop thoroughly, ensure fans are working properly, and try using cooling solutions like fans or an air conditioner. You can also play in a cooler environment, such as the fridge. Let me know if you need more help!

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toby121
Member
50
12-24-2016, 08:23 AM
#3
Yes, it's a Dell. I can handle low-quality frames (around 3fps on a Pentium 4), but anything below that is really bad. Honestly, no one cares about keeping it at 100MHz when other similar laptops respond more smoothly during calm times.
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toby121
12-24-2016, 08:23 AM #3

Yes, it's a Dell. I can handle low-quality frames (around 3fps on a Pentium 4), but anything below that is really bad. Honestly, no one cares about keeping it at 100MHz when other similar laptops respond more smoothly during calm times.

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someoneplaysmc
Junior Member
4
01-01-2017, 03:42 AM
#4
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someoneplaysmc
01-01-2017, 03:42 AM #4

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omega320
Junior Member
25
01-10-2017, 04:59 AM
#5
SteveGN might? It's Dell!
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omega320
01-10-2017, 04:59 AM #5

SteveGN might? It's Dell!

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eggman722
Member
176
01-10-2017, 10:25 PM
#6
Didn't notice any improvements, have you looked at your CPU temperatures during gaming? It seems it climbs very high and stays there while throttling...
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eggman722
01-10-2017, 10:25 PM #6

Didn't notice any improvements, have you looked at your CPU temperatures during gaming? It seems it climbs very high and stays there while throttling...

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drako_sky
Member
166
01-10-2017, 11:54 PM
#7
Removing turbo boost results in performance around 80 to 85, yet the issue persists.
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drako_sky
01-10-2017, 11:54 PM #7

Removing turbo boost results in performance around 80 to 85, yet the issue persists.

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zProPlayer
Member
123
01-11-2017, 10:24 AM
#8
Sure, I'm here for the laughs. Just a quick reminder about the joke.
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zProPlayer
01-11-2017, 10:24 AM #8

Sure, I'm here for the laughs. Just a quick reminder about the joke.

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sironip
Member
191
01-11-2017, 01:44 PM
#9
Some Dell laptops may enter an unusual low-power state when reaching thermal limits, making it hard to recover. This behavior is typical for many newer models. Consider switching to QuickCPU and using ThrottleStop 9.4.6. In the TPL window, look at the MMIO Lock section near the top right. Share ThrottleStop screenshots so I can review your configuration. If your Intel GPU is capped at 100 MHz, you likely have limited options. Be cautious when purchasing budget Dell devices—they often suit only basic tasks and may struggle with more demanding work.
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sironip
01-11-2017, 01:44 PM #9

Some Dell laptops may enter an unusual low-power state when reaching thermal limits, making it hard to recover. This behavior is typical for many newer models. Consider switching to QuickCPU and using ThrottleStop 9.4.6. In the TPL window, look at the MMIO Lock section near the top right. Share ThrottleStop screenshots so I can review your configuration. If your Intel GPU is capped at 100 MHz, you likely have limited options. Be cautious when purchasing budget Dell devices—they often suit only basic tasks and may struggle with more demanding work.

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Carsland123
Senior Member
398
01-11-2017, 06:05 PM
#10
Ah yes i remember you Sir, you helped a lot in my last threads regarding all this. Thank you and guess what things are getting even weirder, Today just out of curiosity i decided to open graphics settings and add an individual game to it and set it to high performance, Both options show UHD under them so there should be no difference. You know just to see what happens, and IT WORKED! IT WORKS, I have tried a few games which stuttered without throttle stop they now run like a charm and looks like something is changing. I will update accordingly, currently downloading Valorant to see if it really is true or i am dreaming... I really hope this is it, The final chapter.
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Carsland123
01-11-2017, 06:05 PM #10

Ah yes i remember you Sir, you helped a lot in my last threads regarding all this. Thank you and guess what things are getting even weirder, Today just out of curiosity i decided to open graphics settings and add an individual game to it and set it to high performance, Both options show UHD under them so there should be no difference. You know just to see what happens, and IT WORKED! IT WORKS, I have tried a few games which stuttered without throttle stop they now run like a charm and looks like something is changing. I will update accordingly, currently downloading Valorant to see if it really is true or i am dreaming... I really hope this is it, The final chapter.

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