I have nothing to explore. Gigabyte B550m paired with Ryzen 3600 experiencing unpredictable stability problems.
I have nothing to explore. Gigabyte B550m paired with Ryzen 3600 experiencing unpredictable stability problems.
Here’s a rephrased version of your message:
Hello everyone... I’m really stuck with this situation. After weeks of trying to fix it, it’s becoming extremely difficult since I can’t consistently reproduce the problem. Here are my specs: Gigabyte B550M-D3SH, Patriot Viper Steel 3200MHz (16GB 2x8 dual), R5 3600, GTX 1660 Super, and a 600W quiet power supply. It’s truly powerful! I’ve already filed a support ticket with AMD on Monday, hoping they could assist, but they haven’t responded yet.
I’m at my limit with ideas now.
First, what seems to be the problem? My PC occasionally crashes roughly (0 to 4 times a day around midnight) or sometimes multiple times within an hour, though it’s unclear if this is intentional. The crashes don’t trigger a BSOD, and I can’t find any useful error codes in the Windows logs. The system logs only event ID 41 with no further details. It looks like the hardware might shut down too quickly to recover. After a crash, I see “no video signal,” my keyboard stops working, and sounds disappear, but the fans keep running. It seems like power was cut off across the board, not just the fans. This could be due to a bad PSU, but I don’t have replacements and moved to a new city recently, making it hard to get help.
I’ve looked into similar cases online and found some fixes—like adjusting power settings, uninstalling monitoring tools, or changing BIOS options. None of these worked for me.
Next, I noticed some patterns that might explain the crashes: they mostly happen after gaming or during idle periods (sometimes just for a couple of minutes). Stress tests didn’t cause failures, and performance stayed consistent. The only clue was a sudden drop in system load.
Based on this, I tried several adjustments: changing Windows power settings and GPU preferences, disabling sleep modes, updating BIOS settings (like turning off global C-States or Power Loading), uninstalling monitoring software, and even disabling overclocking. Each change took a long time to see results because crashes are unpredictable. I also read about possible RAM timing issues with Ryzen processors, but haven’t found anyone else reporting the same.
One solution that seemed to help came from someone else using Prime95 to stress-test a core. Their system stayed stable for 11 days, which might be useful if it can reduce crashes. However, this isn’t a permanent fix and might just lower crash frequency slightly.
I’ve written a lot of this down and tried to be thorough, but I’m not always precise. Please let me know if you have any more details—I’d really appreciate it!
############EDIT##### SOLUTION ADDED!!!
Thank you for your patience. I hope this information helps someone else out there facing the same issue!</############
It implies the PSU isn't the issue since it's causing a complete shutdown. Apologies, no further details needed.
I used a Gigabyte H110mh with an i5 6400 and had my PC shut down unexpectedly. I replaced three different PSUs and installed a fresh OS. Sometimes it wouldn't restart, so I had to remove the main power to discharge 5V from the board and then turn it back on. It would restart in about two minutes if I didn't do this. Occasionally the PC ran smoothly for days without restarting, but it struggled to last more than three hours. There were no CPU temperature problems except for the motherboard chipset heatsink, which felt unusually hot to the touch but monitored stayed around 30°C. So far, I haven't identified the exact reason, though most suggest replacing the PSU or checking the AC power supply.
I've noticed many discussions about similar problems, and changing the PSU hasn't helped anyone... maybe it's not the reason for my issue either.
I've attempted all possible solutions. Your approach succeeded for 20 minutes without problems, but it then began to fail again.