F5F Stay Refreshed Hardware Desktop I have a issue with TPM

I have a issue with TPM

I have a issue with TPM

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noppe_pvp
Junior Member
9
09-03-2020, 09:17 AM
#1
Hello, yesterday I usually powered on my PC and entered the login screen. I entered my PIN and it displayed an unusual message saying "My PIN doesn't exist" or something similar. I couldn't proceed further. After restarting, a BIOS prompt from American Megatrends appeared with warnings like "New CPU installed, fTPM/PSP corrupted or structure changed." I was unable to select any options and didn't change the CPU. It offered three choices: press DEL to enter BIOS, press Y to clear TPM, or press N to keep everything. Only pressing N allowed me to exit and restart to Windows. Once booted, I saw an option to update my PIN, which resolved the issue. However, whenever I turn on my PC again, it returns to the American Megatrends screen. Is there a solution to this problem? Thank you for your assistance! Jacob PS:
Specs: Motherboard: GIGABYTE A520 AORUS ELITE CPU: AMD Ryzen 7 3800X RAM: 16GB GPU: NVIDIA GeForce GTX 1050 Ti
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noppe_pvp
09-03-2020, 09:17 AM #1

Hello, yesterday I usually powered on my PC and entered the login screen. I entered my PIN and it displayed an unusual message saying "My PIN doesn't exist" or something similar. I couldn't proceed further. After restarting, a BIOS prompt from American Megatrends appeared with warnings like "New CPU installed, fTPM/PSP corrupted or structure changed." I was unable to select any options and didn't change the CPU. It offered three choices: press DEL to enter BIOS, press Y to clear TPM, or press N to keep everything. Only pressing N allowed me to exit and restart to Windows. Once booted, I saw an option to update my PIN, which resolved the issue. However, whenever I turn on my PC again, it returns to the American Megatrends screen. Is there a solution to this problem? Thank you for your assistance! Jacob PS:
Specs: Motherboard: GIGABYTE A520 AORUS ELITE CPU: AMD Ryzen 7 3800X RAM: 16GB GPU: NVIDIA GeForce GTX 1050 Ti

9
992x
Senior Member
506
09-05-2020, 01:41 AM
#2
Press the key where it appears on an American keyboard. For example, it might be similar to a Z on some layouts.
9
992x
09-05-2020, 01:41 AM #2

Press the key where it appears on an American keyboard. For example, it might be similar to a Z on some layouts.

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predafight
Member
68
09-05-2020, 04:10 AM
#3
Alright, I'll give it a shot and let you know how it goes.
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predafight
09-05-2020, 04:10 AM #3

Alright, I'll give it a shot and let you know how it goes.

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Jes987
Junior Member
48
09-05-2020, 05:01 AM
#4
Success! Your assistance was greatly appreciated.
J
Jes987
09-05-2020, 05:01 AM #4

Success! Your assistance was greatly appreciated.