I can assist with internet problems. What seems to be the issue?
I can assist with internet problems. What seems to be the issue?
Hi, I see you're dealing with a persistent internet issue on your D-Link dir-819 router. It seems like the connection fluctuates significantly when other devices connect, even though you've tried various fixes. Have you considered checking the router's power supply or testing with a different Ethernet cable? Also, ensure your modem is properly connected and powered on. If the problem persists across multiple devices, it might be related to network congestion or interference. Let me know if you'd like more tailored advice!
Check if the second PC is communicating properly by pinging Google. If the latency remains high when the main PC is off, the issue likely lies with the second PC.
The second PC isn't uploading anything, we're checking. Neither of us is downloading on the first one either.
I performed the pathping test and here are the findings. I believe it's definitely the router at hop 2.
If hop 2 is the router, then the issue is clear. You're experiencing 18% packet loss and 809ms latency from your router to the first ISP hop, which is quite low performance. If it were a weak Wi-Fi signal or faulty Ethernet cable, you'd see packet loss at the router, but that isn't occurring here and your local network appears fine.
Yeah, its not really on your end, because there is no packet loss at the first hop which is your modem. It only starts past the second hop, and we see packets being lost all over the place after that. I'm not sure what you can do about this beyond calling your service provider and telling them where the connection is getting dropped, give them the IP addresses and such.