I can assist with fixing your PC issues. What seems to be the problem?
I can assist with fixing your PC issues. What seems to be the problem?
Hello, I’m having some issues with my PC. I’m not entirely sure what’s wrong, but I think the power motherboard might be the problem. There are fans running on both the CPU and GPU, but nothing unusual is happening—no strange noises or blinking. The screen doesn’t turn on at all; it just stays in an orange state. I know the display works fine when I use my own PC, so something must be off here. I’ve tried everything: turning the screen on manually, changing input channels, using HDMI, connecting the GPU, removing the GPU, reseating RAM, clearing all cables, checking for loose parts, ensuring proper contact, and even resetting CMOS. Still nothing works. The power supply is located inside the motherboard, and I can’t replace it because I don’t have another one. I’m not sure what else to try or if I should just tell the owner it’s time to buy a new PC.
I don't have a dedicated CPU specs, but I can provide general guidance. If your GPU supports IGPU, you can leverage it to run tasks without relying on your main GPU. Let me know if you need help with anything else!
Additionally, the scenario seems to involve a recently installed system, possibly one that began without prior setup or after an extended gaming session. It appears to be a situation with a non-functional GPU.
I wasn’t able to locate the PC specifications because they weren’t listed on the motherboard or GPU. I also didn’t want to remove the CPU cooler since there was no cooling paste left, making it hard to identify the CPU model. It seems like an older system, probably around the 1050 series.
Usually I’d share the system details, but I couldn’t locate them anywhere. It took about an hour searching through the parts list, and they just sent it back. I can’t send a photo of the board, but I found something similar online. I’m sure it was an older Lenovo Think Centre model.
Yes, you're correct. The proprietary design restricts easy troubleshooting to physical intervention.
The Lenovo think centre displays a model number on its exterior, which can help determine the specifications of the machine. It’s best not to attempt an upgrade; the case and accessories likely use unique connectors and dimensions that complicate any modifications. Another option is to buy a smaller workstation—HP and Lenovo models are affordable and commonly available. These tend to be cheaper than repairs most of the time. There may be crucial data stored on the system that hasn’t been backed up. Reading the storage drive to transfer information to another machine should be straightforward (unless the drive is faulty, which seems unlikely). Good luck!
I understand you're agreeing with the situation. She ended up getting a new PC after discovering it wasn't what it seemed—either purchased from someone making exaggerated claims or bought from a random seller who didn’t disclose important details. We realized our mistake, but thanks for the guidance. I’ll keep this in mind moving forward; she never mentioned anything significant stored on the hard drive, so there’s no need to worry. Otherwise, I could easily recover it if needed.