HP laptop hard drive SSD check: software error

F5F Stay Refreshed Hardware Notebooks HP laptop hard drive SSD check: software error

Leyhaya
Posting Freak

801

05-13-2026, 03:38 AM

My HP Laptop was updating on reboot and froze. Then entered a boot loop to the HP logo screen. I have gone thru all the recovery options and none of them work. When I go thru diagnostics it says "Hard Drive/SSD SMART Check : SOFTWARE ERROR. Do I have any options? Any help is greatly appreciated.

Leyhaya

05-13-2026, 03:38 AM #1

Extosia
Member

191

05-14-2026, 09:22 PM

Hey, can I tell you what kind of laptop it is? Is that hard drive a regular one or a fast one? And just how old is this thing when it comes to its storage unit?

Extosia

05-14-2026, 09:22 PM #2

Hey, can I tell you what kind of laptop it is? Is that hard drive a regular one or a fast one? And just how old is this thing when it comes to its storage unit?

YouriSikkema
Member

125

05-14-2026, 10:43 PM

The Model 15-CW1 laptop has been around for two years and comes with an SSD drive.

YouriSikkema

05-14-2026, 10:43 PM #3

The Model 15-CW1 laptop has been around for two years and comes with an SSD drive.

husker53
Posting Freak

802

05-16-2026, 08:34 PM

Have you lost your laptop's warranty? If it has, the storage drives usually break down pretty much when the guarantee ends. This often happens because of work-related taxes and stress on the machines.

husker53

05-16-2026, 08:34 PM #4