F5F Stay Refreshed Power Users Networks How to resolve repeated timeouts?

How to resolve repeated timeouts?

How to resolve repeated timeouts?

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chiuchiu789
Junior Member
5
08-02-2023, 01:27 AM
#1
I’m facing repeated timeouts while using tracert to eagames.com or any other site. My ping is low to most locations, but I need guidance step by step. I’ve attached a screenshot of the tracert here: https://drive.google.com/file/d/1y3KEhYJ...drive_link. My system details are: Intel Core i7 14700KF with Raptor Lake, DDR5 5600 2800.Mhz, 32gigs RAM, Nivida 4070 RTX 12 gigs with 405 memory clock, and Asus TUF Gaming z790 plus with Wi-Fi. Regarding the router and modem, I have an RT-BE92U, DNS on Google, no QoS enabled, AI protection off, security level medium, and the router is connected via an ATT BGW 320-505 modem with Wi-Fi turned off on the ATT side. The speed plan supports 500 Mbps upload and download. The ATT firewall and WiFi are disabled. Can you help me troubleshoot this?
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chiuchiu789
08-02-2023, 01:27 AM #1

I’m facing repeated timeouts while using tracert to eagames.com or any other site. My ping is low to most locations, but I need guidance step by step. I’ve attached a screenshot of the tracert here: https://drive.google.com/file/d/1y3KEhYJ...drive_link. My system details are: Intel Core i7 14700KF with Raptor Lake, DDR5 5600 2800.Mhz, 32gigs RAM, Nivida 4070 RTX 12 gigs with 405 memory clock, and Asus TUF Gaming z790 plus with Wi-Fi. Regarding the router and modem, I have an RT-BE92U, DNS on Google, no QoS enabled, AI protection off, security level medium, and the router is connected via an ATT BGW 320-505 modem with Wi-Fi turned off on the ATT side. The speed plan supports 500 Mbps upload and download. The ATT firewall and WiFi are disabled. Can you help me troubleshoot this?

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PsychosistX
Member
111
08-02-2023, 01:47 AM
#2
The image cannot be displayed. It suggests checking network access using cmd.exe and testing connectivity with ping commands to the router and 8.8.8.8.
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PsychosistX
08-02-2023, 01:47 AM #2

The image cannot be displayed. It suggests checking network access using cmd.exe and testing connectivity with ping commands to the router and 8.8.8.8.

F
Furioso_
Member
62
08-02-2023, 10:10 AM
#3
the connection should function now
pinging 8.8.8.8 shows no issues
milli: 13 recorded
routing ping is 1ms with no loss
all packets were received and sent through both DNS and router
no packet loss detected on either the DNS or router side
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Furioso_
08-02-2023, 10:10 AM #3

the connection should function now
pinging 8.8.8.8 shows no issues
milli: 13 recorded
routing ping is 1ms with no loss
all packets were received and sent through both DNS and router
no packet loss detected on either the DNS or router side

A
asmuund
Member
125
08-04-2023, 06:03 AM
#4
We can thank the silly children that think they are hackers for this. You can use the ping and tracert commands to run denial of service attacks against servers and routers. They would do things like attack the game servers or routers leading to the game servers when they got mad because they lose or maybe were banned for cheating.
Routers in the path many times are configured to not respond to ping or trace. Others only accept a fixed amount of ping test packets a minute and most times responding to a ping or trace is given low priority. It will favor passing traffic over responding to ping so you can get random delays because it will delay responding.
The ones near the game company are likely a firewall used to protect the server. It can also be something much more complex because a game server IP is not actually 1 machines in many cases it is a cluster of servers and there is a load balancer device. Hard to say the game company go to great length to protect their servers.
The short version of this is you can't really be 100% sure trace and ping are telling you the truth. They are good tools to trouble shoot your own network or the connection to the ISP.
Realistically even if for example you found a defective router in the path going to a game server there is nothing you can do about it. It might be in a router that is owned by completely different ISP than or the game company pays for service.
You can do nothing about the path your data takes. The only things you can affect are things in your house and the connection from your house and the ISP. All traffic to all servers use this connect so ping to all sites will be affected. When it is only some sites there is almost nothing you can do. Some people get desperate enough they try things like VPN to change the path.
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asmuund
08-04-2023, 06:03 AM #4

We can thank the silly children that think they are hackers for this. You can use the ping and tracert commands to run denial of service attacks against servers and routers. They would do things like attack the game servers or routers leading to the game servers when they got mad because they lose or maybe were banned for cheating.
Routers in the path many times are configured to not respond to ping or trace. Others only accept a fixed amount of ping test packets a minute and most times responding to a ping or trace is given low priority. It will favor passing traffic over responding to ping so you can get random delays because it will delay responding.
The ones near the game company are likely a firewall used to protect the server. It can also be something much more complex because a game server IP is not actually 1 machines in many cases it is a cluster of servers and there is a load balancer device. Hard to say the game company go to great length to protect their servers.
The short version of this is you can't really be 100% sure trace and ping are telling you the truth. They are good tools to trouble shoot your own network or the connection to the ISP.
Realistically even if for example you found a defective router in the path going to a game server there is nothing you can do about it. It might be in a router that is owned by completely different ISP than or the game company pays for service.
You can do nothing about the path your data takes. The only things you can affect are things in your house and the connection from your house and the ISP. All traffic to all servers use this connect so ping to all sites will be affected. When it is only some sites there is almost nothing you can do. Some people get desperate enough they try things like VPN to change the path.

P
Punkarooney
Member
70
08-06-2023, 03:17 AM
#5
But let me explain this clearly. You're noticing a lot of buffering across all streaming platforms, even though you think the issue isn't with your internet connection. Your concern is about improving your Wi-Fi performance so that more devices can get the bandwidth they need. You have a single hardwired device and your router is using about 70% of its memory. You're asking how to make your ASUS router more efficient from your side.
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Punkarooney
08-06-2023, 03:17 AM #5

But let me explain this clearly. You're noticing a lot of buffering across all streaming platforms, even though you think the issue isn't with your internet connection. Your concern is about improving your Wi-Fi performance so that more devices can get the bandwidth they need. You have a single hardwired device and your router is using about 70% of its memory. You're asking how to make your ASUS router more efficient from your side.

3
3Edge
Senior Member
718
08-16-2023, 11:05 AM
#6
That is a different question.
I am not sure about ram usage on the router. Best to do a factory reset and only set the admin and wifi passwords. All the other feature should default to off. The only feature you really need is NAT which allows the router to share a single IP with all the machines in your house. The ram in the router is not used for the wifi function. The wifi function is done by different chips and all that function is done within those chips.
In general wifi problem are caused by interference. Mostly by wifi signals from outside your house. Not a lot you can do about this. You can try the standard change the radio channels you are using on the router but this seldom helps anymore. Almost every possible radio channel is massively over used by your neighbors. In addition you can get random issues when those fancy cars with wifi hotspots drive past your house and are using the same radio channels as you.
There is the slim possibility that you have too much competition inside your house. This is very unlikely since streaming services only use 30mbps at 4k and much less a lower resolutions. You can try moving devices so you balance them on the 2.4 and 5 radio band. In some cases just changing from 2.4 to 5 or the reverse for some devices might help. How the house is built can greatly affect how well wifi signals pass. The default on many routers is to use a single SSID for 2.4 and 5. This is mostly for lazy people who think the end devices will pick the best option. You want differnet SSID for 2.4 and 5 so you can control which devices are using which radio band.
3
3Edge
08-16-2023, 11:05 AM #6

That is a different question.
I am not sure about ram usage on the router. Best to do a factory reset and only set the admin and wifi passwords. All the other feature should default to off. The only feature you really need is NAT which allows the router to share a single IP with all the machines in your house. The ram in the router is not used for the wifi function. The wifi function is done by different chips and all that function is done within those chips.
In general wifi problem are caused by interference. Mostly by wifi signals from outside your house. Not a lot you can do about this. You can try the standard change the radio channels you are using on the router but this seldom helps anymore. Almost every possible radio channel is massively over used by your neighbors. In addition you can get random issues when those fancy cars with wifi hotspots drive past your house and are using the same radio channels as you.
There is the slim possibility that you have too much competition inside your house. This is very unlikely since streaming services only use 30mbps at 4k and much less a lower resolutions. You can try moving devices so you balance them on the 2.4 and 5 radio band. In some cases just changing from 2.4 to 5 or the reverse for some devices might help. How the house is built can greatly affect how well wifi signals pass. The default on many routers is to use a single SSID for 2.4 and 5. This is mostly for lazy people who think the end devices will pick the best option. You want differnet SSID for 2.4 and 5 so you can control which devices are using which radio band.

E
eskzz
Posting Freak
909
08-17-2023, 06:29 AM
#7
You should follow the specific instructions for handling the NAT configuration.
E
eskzz
08-17-2023, 06:29 AM #7

You should follow the specific instructions for handling the NAT configuration.

K
koning_koala
Junior Member
40
08-19-2023, 04:02 AM
#8
Update your entry with complete hardware details and operating system specifics.
Add PSU information: make, model, wattage, age, condition (original, build, refurbished, used).
Specify disk drive(s): brand, model, capacity, current usage.
Detail all connected peripherals.
Indicate whether the network uses a wired or wireless connection.
Run "ipconfig /all" via Command Prompt and share the output.
Provide a simple diagram of your home network layout, showing connections and devices, including any switches, access points, printers, NAS, or gaming consoles.
Note all equipment and model names for reference regarding the NAT setup.
K
koning_koala
08-19-2023, 04:02 AM #8

Update your entry with complete hardware details and operating system specifics.
Add PSU information: make, model, wattage, age, condition (original, build, refurbished, used).
Specify disk drive(s): brand, model, capacity, current usage.
Detail all connected peripherals.
Indicate whether the network uses a wired or wireless connection.
Run "ipconfig /all" via Command Prompt and share the output.
Provide a simple diagram of your home network layout, showing connections and devices, including any switches, access points, printers, NAS, or gaming consoles.
Note all equipment and model names for reference regarding the NAT setup.

R
Rounyx
Posting Freak
838
08-20-2023, 12:21 PM
#9
LOL Avoid using wifi.
Opt for wired ethernet connections.
With 17 gadgets your wireless network will get really busy.
Also, microwaves and cell phones close by can disrupt the wifi signal.
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Rounyx
08-20-2023, 12:21 PM #9

LOL Avoid using wifi.
Opt for wired ethernet connections.
With 17 gadgets your wireless network will get really busy.
Also, microwaves and cell phones close by can disrupt the wifi signal.

D
DiamndQueen
Member
210
08-20-2023, 04:47 PM
#10
The only option is to turn it off, something you'd never do during a home installation.
D
DiamndQueen
08-20-2023, 04:47 PM #10

The only option is to turn it off, something you'd never do during a home installation.

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