F5F Stay Refreshed Hardware Desktop How to resolve issues after a CPU swap?

How to resolve issues after a CPU swap?

How to resolve issues after a CPU swap?

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K
knickd
Member
99
05-01-2022, 07:16 PM
#1
Hi everyone,
I recently changed my CPU from Ryzen 3 2200g to Ryzen 5 5600. After the upgrade, my PC began shutting down unexpectedly, producing WHEA-logger messages. The problems grew more frequent until the system stopped showing any output, not even the BIOS screen. I reset the motherboard using CMOS today and it appeared to resolve the no-display problem, but random crashes still occur.

Over the past two weeks I’ve been troubleshooting, and during that time I replaced both the SSD and PSU, which were both outdated. I also updated the BIOS version before installing the new CPU, which worked well with the older Ryzen 3. I tested the GPU and the new CPU using OCCT, and both performed smoothly for over an hour while keeping temperatures below 80°C.

I’m a beginner with hardware and my searches on the internet aren’t very useful anymore. I was hoping someone here could assist in identifying the issue.

PC Specs
Mobo: Gigabyte B450M DS3H v2
CPU: Ryzen 5 5600
GPU: GTX 1050 Ti
RAM: 2 x 8GB Corsair Vengance 3000 MHz DDR4
PSU: MSI MAG A650BN

This was the last WHEA-logger I received while writing this post:
A fatal hardware error has occurred.
Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor APIC ID: 5
K
knickd
05-01-2022, 07:16 PM #1

Hi everyone,
I recently changed my CPU from Ryzen 3 2200g to Ryzen 5 5600. After the upgrade, my PC began shutting down unexpectedly, producing WHEA-logger messages. The problems grew more frequent until the system stopped showing any output, not even the BIOS screen. I reset the motherboard using CMOS today and it appeared to resolve the no-display problem, but random crashes still occur.

Over the past two weeks I’ve been troubleshooting, and during that time I replaced both the SSD and PSU, which were both outdated. I also updated the BIOS version before installing the new CPU, which worked well with the older Ryzen 3. I tested the GPU and the new CPU using OCCT, and both performed smoothly for over an hour while keeping temperatures below 80°C.

I’m a beginner with hardware and my searches on the internet aren’t very useful anymore. I was hoping someone here could assist in identifying the issue.

PC Specs
Mobo: Gigabyte B450M DS3H v2
CPU: Ryzen 5 5600
GPU: GTX 1050 Ti
RAM: 2 x 8GB Corsair Vengance 3000 MHz DDR4
PSU: MSI MAG A650BN

This was the last WHEA-logger I received while writing this post:
A fatal hardware error has occurred.
Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor APIC ID: 5

B
bengalwatcher
Posting Freak
801
05-02-2022, 04:15 AM
#2
Welcome to the forums, newcomer!
Mobo: Gigabyte B450M DS3H v2
Could you confirm the BIOS version you installed? Regarding this, Gigabyte is the sole motherboard manufacturer besides ASRock that requires a tailored set of instructions before updating the BIOS, which may involve adjusting BIOS versions or chipset drivers together.
Is the processor brand new or used? Any bent or damaged pins?
Thread moved from the Components section to the Systems section.
B
bengalwatcher
05-02-2022, 04:15 AM #2

Welcome to the forums, newcomer!
Mobo: Gigabyte B450M DS3H v2
Could you confirm the BIOS version you installed? Regarding this, Gigabyte is the sole motherboard manufacturer besides ASRock that requires a tailored set of instructions before updating the BIOS, which may involve adjusting BIOS versions or chipset drivers together.
Is the processor brand new or used? Any bent or damaged pins?
Thread moved from the Components section to the Systems section.

C
crost95
Member
189
05-14-2022, 07:40 AM
#3
Revert to previous bios using Q Flash.
View: https://www.youtube.com/watch?v=YVHa46UoM0A
Gigabyte provides the following guidance:
Key tips before beginning:
1. Use a USB 2.0 flash drive with less than 16GB capacity, formatted as FAT32.
2. Obtain and extract the newest BIOS file from the site, rename the largest file to "gigabyte.bin", then place it on the USB drive.
3. Q-Flash can be applied without CPU, VGA, or RAM; however, if those components are already installed, you can skip removing them.
4. Employ Q-Flash to update the BIOS.
Also, ensure your motherboard drivers are current with the latest versions.
AMD Chipset Driver
Operating System: Windows 11 64bit, Windows 10 64bit
[5.11.02.217]
63.61 MB
Jan 03, 2024
https://download.gigabyte.com/FileL...02...5a664ddf48
Verify all board drivers are updated prior to installing a new driver.
https://www.gigabyte.com/Motherboard/B45...iver-audio
C
crost95
05-14-2022, 07:40 AM #3

Revert to previous bios using Q Flash.
View: https://www.youtube.com/watch?v=YVHa46UoM0A
Gigabyte provides the following guidance:
Key tips before beginning:
1. Use a USB 2.0 flash drive with less than 16GB capacity, formatted as FAT32.
2. Obtain and extract the newest BIOS file from the site, rename the largest file to "gigabyte.bin", then place it on the USB drive.
3. Q-Flash can be applied without CPU, VGA, or RAM; however, if those components are already installed, you can skip removing them.
4. Employ Q-Flash to update the BIOS.
Also, ensure your motherboard drivers are current with the latest versions.
AMD Chipset Driver
Operating System: Windows 11 64bit, Windows 10 64bit
[5.11.02.217]
63.61 MB
Jan 03, 2024
https://download.gigabyte.com/FileL...02...5a664ddf48
Verify all board drivers are updated prior to installing a new driver.
https://www.gigabyte.com/Motherboard/B45...iver-audio

0
0MiaMines0
Junior Member
18
05-14-2022, 09:19 AM
#4
Ensure your RAM is placed in the appropriate slots.
For your particular motherboard, use DDR4_1 and DDR4_2 for two DIMMs.
~
0
0MiaMines0
05-14-2022, 09:19 AM #4

Ensure your RAM is placed in the appropriate slots.
For your particular motherboard, use DDR4_1 and DDR4_2 for two DIMMs.
~

R
Robin01_boy
Junior Member
15
05-17-2022, 04:13 AM
#5
I switched to F67d from F60, changed the chipset drivers sequentially. Then I put in a new Windows 11 install on the new drive and refreshed the chipset drivers once more.
The processor is brand new with no bent or damaged pins.
R
Robin01_boy
05-17-2022, 04:13 AM #5

I switched to F67d from F60, changed the chipset drivers sequentially. Then I put in a new Windows 11 install on the new drive and refreshed the chipset drivers once more.
The processor is brand new with no bent or damaged pins.

B
BreannaJ
Member
59
05-17-2022, 10:00 AM
#6
Thank you for the update, it appears your RAM was correctly seated in the slots initially. I just reinserted them to confirm.
B
BreannaJ
05-17-2022, 10:00 AM #6

Thank you for the update, it appears your RAM was correctly seated in the slots initially. I just reinserted them to confirm.

L
Lxxn2002
Member
240
05-17-2022, 06:51 PM
#7
Thank you for the update. Should I go back to the previous version (F60) or adopt the lowest compatible version mentioned by Gigabyte (F62)?
L
Lxxn2002
05-17-2022, 06:51 PM #7

Thank you for the update. Should I go back to the previous version (F60) or adopt the lowest compatible version mentioned by Gigabyte (F62)?

T
Traakz
Member
73
05-24-2022, 04:39 PM
#8
The "crappy" psu is correct, isn't it?
I usually choose the newest BIOS versions.
If you haven’t installed this motherboard yet, turn off PCI-E power saving in your current Windows Power Plan.
I recommend using the Gigabyte APP Center tool, which you can find here:
https://www.gigabyte.com/Motherboard/B45...dl-utility
to ensure your chipset and drivers stay up to date.
Notes: Always run as administrator and when checking updates, remove NIS and Realtek Dragon before moving forward.
Also consider disabling Kernel-mode Hardware-enforced Stack Protection.
It appears under Windows Security > Device Security, then click "Core isolation details".
T
Traakz
05-24-2022, 04:39 PM #8

The "crappy" psu is correct, isn't it?
I usually choose the newest BIOS versions.
If you haven’t installed this motherboard yet, turn off PCI-E power saving in your current Windows Power Plan.
I recommend using the Gigabyte APP Center tool, which you can find here:
https://www.gigabyte.com/Motherboard/B45...dl-utility
to ensure your chipset and drivers stay up to date.
Notes: Always run as administrator and when checking updates, remove NIS and Realtek Dragon before moving forward.
Also consider disabling Kernel-mode Hardware-enforced Stack Protection.
It appears under Windows Security > Device Security, then click "Core isolation details".

O
Okunino
Posting Freak
845
05-24-2022, 11:53 PM
#9
To avoid more problems later, invest a bit extra in the PSU.
O
Okunino
05-24-2022, 11:53 PM #9

To avoid more problems later, invest a bit extra in the PSU.

G
ghaali
Junior Member
20
05-25-2022, 01:37 AM
#10
No this the replacement, the old one was really cheap without an 80+ certificate, that's why I thought it was causing problems.
Both of the settings you mentioned were already disabled and the gigabyte app recommended a chipset driver, which I installed but it didn't help as the pc keeps rebooting.
G
ghaali
05-25-2022, 01:37 AM #10

No this the replacement, the old one was really cheap without an 80+ certificate, that's why I thought it was causing problems.
Both of the settings you mentioned were already disabled and the gigabyte app recommended a chipset driver, which I installed but it didn't help as the pc keeps rebooting.

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