F5F Stay Refreshed Hardware Desktop High temperatures detected during specific operations with the Samsung EVO 970 Plus Sensor 2.

High temperatures detected during specific operations with the Samsung EVO 970 Plus Sensor 2.

High temperatures detected during specific operations with the Samsung EVO 970 Plus Sensor 2.

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M
Mitkos
Junior Member
46
01-01-2016, 11:09 AM
#1
Hello. I’m facing some issues with my Samsung EVO 970 Plus NVMe M.2 SSD and its thermal sensors. From what I found online, sensor 2 appears to be connected to the controller. The SSD manual states a safe operating temperature range of 0°C to 70°C. When idle, my system’s composite, sensor 1, and sensor 2 temperatures typically stay around 30°C. However, when I open browser tabs for streaming and chatting at once, sensor 2 readings climb rapidly to 89°C–90°C and remain there until I close the application. I’m unsure if this pattern occurs with other factors or how long this has been happening, as I’ve only recently started monitoring drive temperatures. It seems many users with similar drives experience this issue, especially since I’ve been paying attention to storage temps. I’m worried whether these high readings are within safe limits for sensor 2, given that others on the same model have reported similar problems. I don’t know if this range is acceptable or if it exceeds thermal thresholds. While my laptop specs and firmware appear up to date, I haven’t noticed any dust blocking vents or fans. The drive is in a Windows desktop environment, and Samsung Magician confirmed the firmware is current. No heavy background tasks were running at the time. I reached out to Samsung support, but they didn’t provide clear guidance and suggested it’s likely due to normal operation under load. They also mentioned the drive is primarily for reading, not writing. I’ve filed a return request, though I’m unsure if it will be processed since I don’t have a receipt, even though it’s within warranty. The drive has been in use for several years and isn’t near full capacity or TBW. I have a spare 980, but I’m uncertain whether to replace it or keep using this one. Any advice would be greatly appreciated. Thanks ahead.
M
Mitkos
01-01-2016, 11:09 AM #1

Hello. I’m facing some issues with my Samsung EVO 970 Plus NVMe M.2 SSD and its thermal sensors. From what I found online, sensor 2 appears to be connected to the controller. The SSD manual states a safe operating temperature range of 0°C to 70°C. When idle, my system’s composite, sensor 1, and sensor 2 temperatures typically stay around 30°C. However, when I open browser tabs for streaming and chatting at once, sensor 2 readings climb rapidly to 89°C–90°C and remain there until I close the application. I’m unsure if this pattern occurs with other factors or how long this has been happening, as I’ve only recently started monitoring drive temperatures. It seems many users with similar drives experience this issue, especially since I’ve been paying attention to storage temps. I’m worried whether these high readings are within safe limits for sensor 2, given that others on the same model have reported similar problems. I don’t know if this range is acceptable or if it exceeds thermal thresholds. While my laptop specs and firmware appear up to date, I haven’t noticed any dust blocking vents or fans. The drive is in a Windows desktop environment, and Samsung Magician confirmed the firmware is current. No heavy background tasks were running at the time. I reached out to Samsung support, but they didn’t provide clear guidance and suggested it’s likely due to normal operation under load. They also mentioned the drive is primarily for reading, not writing. I’ve filed a return request, though I’m unsure if it will be processed since I don’t have a receipt, even though it’s within warranty. The drive has been in use for several years and isn’t near full capacity or TBW. I have a spare 980, but I’m uncertain whether to replace it or keep using this one. Any advice would be greatly appreciated. Thanks ahead.

C
ColinPlays19
Member
57
01-01-2016, 04:27 PM
#2
The system is storing information in both memory and browser downloads. Are there any signs of overheating the storage device?
C
ColinPlays19
01-01-2016, 04:27 PM #2

The system is storing information in both memory and browser downloads. Are there any signs of overheating the storage device?

C
CaptainFrix
Member
213
01-02-2016, 09:22 PM
#3
The cooling is mainly from the system fan and the two small thermal pads included with the laptop. Are you noticing any temperature problems while caching?
C
CaptainFrix
01-02-2016, 09:22 PM #3

The cooling is mainly from the system fan and the two small thermal pads included with the laptop. Are you noticing any temperature problems while caching?

_
_KotoVasa_
Member
197
01-03-2016, 10:16 AM
#4
The SSD appears to be positioned in an unfavorable spot, especially inside a compact laptop where airflow is minimal. It seems unlikely that any effective measures can be taken to prevent overheating here. Try reducing the number of open tabs and keep the System Page File size around 4GB.
_
_KotoVasa_
01-03-2016, 10:16 AM #4

The SSD appears to be positioned in an unfavorable spot, especially inside a compact laptop where airflow is minimal. It seems unlikely that any effective measures can be taken to prevent overheating here. Try reducing the number of open tabs and keep the System Page File size around 4GB.

C
CaptinHam1
Junior Member
8
01-09-2016, 11:53 PM
#5
Sure, I'm ready to help. Please let me know what you'd like to adjust.
C
CaptinHam1
01-09-2016, 11:53 PM #5

Sure, I'm ready to help. Please let me know what you'd like to adjust.

C
chsbkr
Junior Member
8
01-11-2016, 06:49 PM
#6
Consider adding a small thermal pad—around 1 to 1.5mm—on the SSD to improve heat transfer to the laptop case.
C
chsbkr
01-11-2016, 06:49 PM #6

Consider adding a small thermal pad—around 1 to 1.5mm—on the SSD to improve heat transfer to the laptop case.

H
HERVVEHH
Member
69
01-17-2016, 11:22 AM
#7
I think there is much more than 1.5mm gap with the chassis. If the pad is too thick and doesn't contact an actively cooled surface, it'll be an insulator instead.
H
HERVVEHH
01-17-2016, 11:22 AM #7

I think there is much more than 1.5mm gap with the chassis. If the pad is too thick and doesn't contact an actively cooled surface, it'll be an insulator instead.

J
josephn619
Member
76
01-18-2016, 02:39 AM
#8
When it touches the laptop chassis, heat will spread through it, making the risk very low. A slightly larger area could use a tiny metal plate above the pad to help dissipate warmth.
J
josephn619
01-18-2016, 02:39 AM #8

When it touches the laptop chassis, heat will spread through it, making the risk very low. A slightly larger area could use a tiny metal plate above the pad to help dissipate warmth.

B
Beansss
Member
52
01-18-2016, 08:37 AM
#9
It already includes a heatsink that's adequate for a desktop; the issue lies in the lack of airflow to make it effective.
B
Beansss
01-18-2016, 08:37 AM #9

It already includes a heatsink that's adequate for a desktop; the issue lies in the lack of airflow to make it effective.

W
WindOfFlamez
Member
244
01-18-2016, 10:03 AM
#10
Notice the vents on the back; place it on the ventilated pad.
W
WindOfFlamez
01-18-2016, 10:03 AM #10

Notice the vents on the back; place it on the ventilated pad.

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