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High idle and heavy workload temperatures on the new i7-10700k processor

High idle and heavy workload temperatures on the new i7-10700k processor

K
King_Dropbear
Member
54
09-17-2020, 06:07 PM
#1
Hi, your brother bought a prebuilt PC from Newegg about two months ago. He’s having problems with his CPU—specs include an Intel Core i7-10700k with AIO cooling, RTX 3090, and 32 GB RAM. After a few weeks, the CPU would idle around 60°C and spike to 90°C during intense games. It seems to happen randomly, sometimes dropping back to normal temps (40°C idle, 65°C under load). Under-volting didn’t help, and the Intel diagnostic tool didn’t point to the CPU as faulty. He thinks the liquid cooler is the issue, but we’re not sure. We’ve already contacted HP support. Any advice would be great.
K
King_Dropbear
09-17-2020, 06:07 PM #1

Hi, your brother bought a prebuilt PC from Newegg about two months ago. He’s having problems with his CPU—specs include an Intel Core i7-10700k with AIO cooling, RTX 3090, and 32 GB RAM. After a few weeks, the CPU would idle around 60°C and spike to 90°C during intense games. It seems to happen randomly, sometimes dropping back to normal temps (40°C idle, 65°C under load). Under-volting didn’t help, and the Intel diagnostic tool didn’t point to the CPU as faulty. He thinks the liquid cooler is the issue, but we’re not sure. We’ve already contacted HP support. Any advice would be great.

F
Flo_300
Junior Member
40
09-19-2020, 04:40 PM
#2
PC is using Windows 11, and the HP support representative is updating the BIOS in real time. I’ll revise the post once the update proves useful.
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Flo_300
09-19-2020, 04:40 PM #2

PC is using Windows 11, and the HP support representative is updating the BIOS in real time. I’ll revise the post once the update proves useful.

C
Chatter
Member
143
09-19-2020, 08:45 PM
#3
The liquid cooler is probably the initial suspect.
C
Chatter
09-19-2020, 08:45 PM #3

The liquid cooler is probably the initial suspect.