F5F Stay Refreshed Hardware Desktop High CPU usage causes external drives or memory cards to disconnect.

High CPU usage causes external drives or memory cards to disconnect.

High CPU usage causes external drives or memory cards to disconnect.

T
Tautle
Member
87
01-07-2020, 11:27 AM
#1
Hello everyone! I recently installed a new PC around 6 to 8 days ago. Whenever I run demanding software like Photoshop, Illustrator, Premiere Pro or After Effects, I notice a sudden "ding" and see my external drive eject itself before reappearing as if I just connected it again. This keeps happening every few seconds until the task is finished. At first, I didn’t notice much because I was too excited about the new machine. Now it’s becoming bothersome, especially when I need to check files on the drive while working on projects in AE or Photoshop. I checked Task Manager and gave Photoshop a "heavy load" test, and right away the CPU usage spiked. It might be related. Another problem I’m seeing is that my memory card behaves strangely during large file transfers from client footage. I’ve attached a video demonstrating the issue. Any advice would be greatly appreciated!

PC Specifications: Ryzen 9 5950x B550 AORUS ELITE V2 EVGA RTX 3080 FTW3 10 GB RAM Corsair Vengeance 64 GB OS NVME: Kingston NV1 1TB 2nd NVME: Samsung Evo 970 Plus 2 TB 2 Seagate Hard Drives (ST4000NM0033) that are 4 TB PSU RM850X 2023-08-10 15-45-39.mp4
T
Tautle
01-07-2020, 11:27 AM #1

Hello everyone! I recently installed a new PC around 6 to 8 days ago. Whenever I run demanding software like Photoshop, Illustrator, Premiere Pro or After Effects, I notice a sudden "ding" and see my external drive eject itself before reappearing as if I just connected it again. This keeps happening every few seconds until the task is finished. At first, I didn’t notice much because I was too excited about the new machine. Now it’s becoming bothersome, especially when I need to check files on the drive while working on projects in AE or Photoshop. I checked Task Manager and gave Photoshop a "heavy load" test, and right away the CPU usage spiked. It might be related. Another problem I’m seeing is that my memory card behaves strangely during large file transfers from client footage. I’ve attached a video demonstrating the issue. Any advice would be greatly appreciated!

PC Specifications: Ryzen 9 5950x B550 AORUS ELITE V2 EVGA RTX 3080 FTW3 10 GB RAM Corsair Vengeance 64 GB OS NVME: Kingston NV1 1TB 2nd NVME: Samsung Evo 970 Plus 2 TB 2 Seagate Hard Drives (ST4000NM0033) that are 4 TB PSU RM850X 2023-08-10 15-45-39.mp4

C
CuzImBlaZeR
Junior Member
47
01-08-2020, 03:39 PM
#2
Updated the information and turned off hot plugging.
C
CuzImBlaZeR
01-08-2020, 03:39 PM #2

Updated the information and turned off hot plugging.

J
JordanMurphy86
Junior Member
27
01-08-2020, 10:40 PM
#3
Hi! Your BIOS is up to date. Just make sure to check it out and run a test before sharing your question. How can I help you with disabling hot plugging?
J
JordanMurphy86
01-08-2020, 10:40 PM #3

Hi! Your BIOS is up to date. Just make sure to check it out and run a test before sharing your question. How can I help you with disabling hot plugging?