F5F Stay Refreshed Hardware Desktop Hey there! Need some help with the bios update issue? Let me know how I can assist.

Hey there! Need some help with the bios update issue? Let me know how I can assist.

Hey there! Need some help with the bios update issue? Let me know how I can assist.

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mandymoonicorn
Junior Member
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12
01-29-2016, 07:11 PM
#1
You're experiencing issues on your Alienware 17 R4 with a notification about updates. The progress bar seemed stuck for around ten minutes before the screen went blank, and now the cursor remains but doesn't respond. You can adjust brightness via function+F9/F10, but pressing power button won't help. It's been an hour since this started. Someone please advise on what to do.
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M
mandymoonicorn
01-29-2016, 07:11 PM #1

You're experiencing issues on your Alienware 17 R4 with a notification about updates. The progress bar seemed stuck for around ten minutes before the screen went blank, and now the cursor remains but doesn't respond. You can adjust brightness via function+F9/F10, but pressing power button won't help. It's been an hour since this started. Someone please advise on what to do.

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B
BTorres_Gamer
Junior Member
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40
02-11-2016, 09:37 AM
#2
Task Manager appears to be open.
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BTorres_Gamer
02-11-2016, 09:37 AM #2

Task Manager appears to be open.

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T
thegorillafish
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59
02-11-2016, 11:55 AM
#3
It doesn't apply.
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T
thegorillafish
02-11-2016, 11:55 AM #3

It doesn't apply.

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V
VebbiHD
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209
02-12-2016, 06:43 AM
#4
No, none of the Windows keyboard shortcuts provide functionality as described in the link.
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VebbiHD
02-12-2016, 06:43 AM #4

No, none of the Windows keyboard shortcuts provide functionality as described in the link.

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Q
Qufi
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171
03-03-2016, 04:18 AM
#5
None of the shortcuts are functioning correctly.
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Q
Qufi
03-03-2016, 04:18 AM #5

None of the shortcuts are functioning correctly.

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L
Lunnna
Junior Member
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23
03-03-2016, 07:20 AM
#6
Impressive how you made it through all of them quickly. It seems closing and opening the lid might trigger a change if the machine is programmed that way. However, if the software is stuck, it won’t assist you, so a restart could be necessary.
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Lunnna
03-03-2016, 07:20 AM #6

Impressive how you made it through all of them quickly. It seems closing and opening the lid might trigger a change if the machine is programmed that way. However, if the software is stuck, it won’t assist you, so a restart could be necessary.

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loxgirlfriend
Member
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209
03-03-2016, 05:42 PM
#7
I'm really glad I closed the lid and reopened it, but the same black screen appeared. After restarting, it booted up fine. Thanks a lot for your assistance—I was worried it would get stuck, but everything seems okay now. Phew!
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loxgirlfriend
03-03-2016, 05:42 PM #7

I'm really glad I closed the lid and reopened it, but the same black screen appeared. After restarting, it booted up fine. Thanks a lot for your assistance—I was worried it would get stuck, but everything seems okay now. Phew!

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V
Viizion_PvPz
Senior Member
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670
03-04-2016, 01:47 PM
#8
Thread resolved successfully.
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Viizion_PvPz
03-04-2016, 01:47 PM #8

Thread resolved successfully.

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