Hey, need some help understanding what those traceroute and pingpath reports are saying?
Hey, need some help understanding what those traceroute and pingpath reports are saying?
That sounds confusing. Can you turn on both eth and wireless at the same time? Using one network with both wired and wireless active can mess up things. If you use a Wi-Fi connection, please turn off your ethernet port. If you're using just the ethernet, then turn off your wifi.
You are correct that there is no big upload or download happening on my phones or PCs. Usually, nothing happens anyway. I don't know how to check specific upload/download data because our modem isn't a special feature; it's just an xFi Gateway. It actually feels like someone is blocking me from fixing the problem. Honestly, what you're saying probably isn't confusing. This area isn't my job or specialty so it's even harder for me to understand. Sorry about that. I'm trying really hard to figure out if ping spikes cause in-game issues. My ping stays high all the time while I play. Whenever I start feeling laggy, I look at my ping and see a spike from 20ms up to 100-300ms. Depending on how long the match is, serious lag can happen five times during that game. I tried running some hardware tests on my laptop to check for broken parts but found nothing. Honestly, if a tech can't help me because I am bad at fixing things without simple solutions, I don't know where to go from here.
I would see if you can get another machine to run the constant ping. Goal here is to see if both machines are affected at the same time. If both are affected then it is more likely some network issue if only your game machine is affected it is more likely something related to the game or maybe windows is doing something stupid. I would do your testing to the 96.120.24.121 ip address at least as the first tests. If you were to test to 8.8.8.8 the ISP may just say its the google network that has problems and you can't prove different. The only thing to be careful of is routers are designed to use their cpu power first to pass traffic and then if there is extra to process a ping response. There are also artificial limits to prevent someone from running denial of service attacks against the ISP routers. Pretty much you just want to be sure that both 8.8.8.8 and the ISP router show the same issue. The big problem though is I don't know what the ISP can/will do about this. Its not likely a hardware issue, that is mostly packet loss. It might be a bug in the ISP router software but I doubt it which leaves some kind of traffic overload issue in the ISP network.