Hey, can I get some advice on how to stop my computer from crashing?
Hey, can I get some advice on how to stop my computer from crashing?
I don't know exactly what's wrong with my computer, but I've had it for about a month. Before that, the problem was an old Windows install causing a kernel error. A few days ago, things got worse. Games are freezing or crashing randomly sometimes right after five seconds and other times taking two hours to finish. My temperatures have never gone over 75 degrees, so nothing is wrong with my hardware there. Can anyone help me fix this?
Hey, how's your CPU cooling doing? Is your motherboard a TUF Gaming Z790 WiFi Plus, and which BIOS version are you running? You have 32 GB of DDR5 RAM. Do you need the link to that specific memory kit? About 80% efficiency from the power supply (PSU), but what model is it exactly? It's a Montech unit rated at 750W with an 80+ Gold rating, right? If it came from before or has been used for a while, tell me how long it's been running. A few days ago, games started freezing randomly and crashing sometimes. When you say "crash," does that mean the game closes, shuts down the whole thing, or just gets stuck mid-game? Also, what GPU driver version are you on?
My computer's BIOS version is 1662. I have two fans, a RAM kit, and the power supply is an Alpha Gold 750i. I couldn't find a link for this part online. It has been running in service, but it looks like it might be used. This PC is about two years old. When my game crashes, it freezes up and then shuts down. Some games make this happen more often than others, while other times it just happens after hours of playing. I am sure that my GPU drivers are the latest version 576.52.
That sounds like a problem where old CPUs get too weak when you switch to newer ones like Intel's 13th or 14th generation models. I'd suggest giving the CPU back to Intel for an upgrade (RMA) and updating your BIOS to the newest version just so it works fine with that new chip. Make sure you check the link I gave you because it has to match your specific motherboard, then go download the latest BIOS at the top of the page. Version 1820 is what we want, and once you start that update, everything should be smooth again.
Is your computer a pre-built PC? Because the Montech Alpha Gold 750W power supply isn't sold separately, so there are no official details from the brand's website either. However, since it comes with pre-built computers, we don't have any real specs or reviews to check if the PSU is good or bad. Montech does make some decent PSUs in the Titan line, but most of their other units are low quality. The Kernel Event ID41 shows a power delivery error. This could mean your CPU or GPU gets too hot, or your PSU is defective. Sometimes it's rare to see issues with Motherboards, VRMs, or even the main power grid. It might also be because your PSU creates too much ripple during power delivery, which causes instability—especially if you have overclocked parts. Since we can't confirm how good your PSU really is, it makes sense to think it's probably bad until someone proves otherwise. (A broken part is guilty of breaking things until proven innocent.) To fix this, I suggest swapping your PSU for a trusted and high-quality one. Good options include brands like Seasonic Focus/Vertex/Prime, Corsair RMx/RMi/HXi/AXi, or Super Flower Leadex Gold/Platinum/Titanium. If you want the newest ATX 3.x power supply with PCIE5 support, here is a link to some picks: https://hwbusters.com/best_picks/best-at...busters/3/. A 750W unit is totally fine for you. I also use three PCs that are powered by Seasonic. Specifically, I have two PRIME TX-650 units and one Focus PX-550 unit. The full specs with pictures can be found in my signature.