Here we go with a PC semi-crash!
Here we go with a PC semi-crash!
Recently, my keyboard, mouse, and screen start turning off while I play games. The screen often turns solid black, and sometimes the sound gets stuck. Then the display, keyboard, and mouse go dark, but the PC stays on by itself. I've tried to turn it off without fixing it, but nothing resets. I moved my RAM sticks, swapped out my graphics card, and rebuilt my computer from scratch with no luck. It mostly happens when gaming, though only about 1 in 10 times doesn't happen. I didn't change any of my hardware, and the only software change would be going from Windows 10 to Windows 11. Here are my specs: an AMD Ryzen 7 2700X Eight-Core Processor running at 3.70 GHz with 16 GB RAM using ASUS ROG Strix B450-F Motherboard, Radeon RX550 GPU, EVGA 600 PSU, and Crucial Technology DDR4 memory on two slots (A1: 4GB 2666 MHz; A2: Vasekey 8GB 2666 MHz). Another slot has B1: Crucial Technology 4GB 2666 MHz. The BIOS version is 2804 x64. I've taken these steps before: rebuilt the computer, checked all connections, turned off USB power-saving features to save energy, updated drivers, tested memory sticks, tried Q-LED troubleshooting, set Power Settings to High Performance with default options.
Do you have a PSU issue? You might be dealing with one of several problems: the power supply unit is failing, your graphics card isn't working right, it's getting too hot for the CPU or GPU, or Windows power saving settings are too high. Try turning those performance settings up to see if that fixes anything. Next, I recommend using something like HWMonitor at https://www.cpuid.com/softwares/hwmonitor.htm to check voltages and temps while you use your PC or play games. Use this tool to look for any strange numbers in the voltage and temperature readings from your motherboard, GPU, and CPU all at once.
You need to tell me the make and model of your power supply unit (PSU), and how old it is. Could you also check your motherboard's BIOS version if you can enter it? Just try staying there without turning off anything else, like RAM. Do you have a specific kit on your system?
Here is the updated text with simpler words:
The message had all the info I needed if you need anything else let me know too. I reset all settings in UEFI to start over so nothing was changed before. I also let it run for a long time without doing anything, just like when I run regular programs, but only crash when playing games. I downloaded hwmonitor but I don't really know what to look at and the crashes happen too often for me to tell when to check. Sometimes I play a game and it stops working right in the middle, then I restart and start over. After that point I can keep playing for hours with no problems at all.
I found the issue, changed out my new computer's graphics card for an old one I didn't know about in case my PC would break again, but after doing so I noticed there were two burned cells on the GPU, so that's what looks like the problem. I had no crashes with the older one when running it through some things that are sure to crash my current card. Thanks for the help though.