Help with BSOD
Help with BSOD
I recently acquired a pc from a friend in America. I’m experiencing random BSODs (it just displays shutdown messages) or losing display and audio, but the machine won’t power off unless I force it. This is unusual since the pc seems too powerful for the games I play. It has 96GB of RAM, a 750W PSU, and an 7800 XT Radeon 7 GPU. The power cable I used is the same one from my old PC—it’s 10A and 250V, so it should provide enough power. For context, the pc was purchased in February this year and has been with me for about two days. My friend said he didn’t encounter any issues at the time. When I got it, it appears customs may have disassembled the sides, possibly misaligning a cable. Either way, I’m not tech-savvy—do you know if there’s a test or something I should perform? I’ve already updated my drivers.
Welcome to the forums, newcomer!
i have 96gb of ram, 750w psu, 7800 xt radeon 7 gpu.
Let's start with the specs to your friend's build you'd purchased. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.
Moved thread from Components section to System section.
CPU: AMD Ryzen™ 7 9800X3D 8-Core 4.7 - 5.2GHz Turbo, AM5, 120W TDP, Processor
CPU cooler: THERMALRIGHT AXP-90 X53 Grey, 53mm Height, 150W TDP, Copper/Nickel CPU Cooler
Motherboard: MSI MPG B650I EDGE WIFI, AMD B650 Chipset, AM5, Mini-ITX Motherboard
Ram: G.SKILL 96GB (2 x 48GB) Flare X5 DDR5 5200MT/s, CL40, Black, DIMM Memory - TAA Compliant
SSD/HDD: KINGSTON 2TB FURY Renegade, 7300 / 7000 MB/s, 3D TLC NAND, PCIe NVMe 4.0 x4, M.2 2280 SSD
GPU: GIGABYTE Radeon™ RX 7800 XT GAMING OC 16G, 2124 - 2565MHz, 16GB GDDR6, Graphics Card
PSU: THERMALTAKE Toughpower SFX-750AH8FKG, 80 PLUS Gold 750W, Fully Modular, SFX Power Supply
this pc was brand new as of February, so the PSU is 7 months old
Chassis: NCASE T1 V2.5 - SANDWICH KIT - Black Color, w/ PCIe 4.0 Riser and USB-C Cable, No PSU, Mini-ITX, Black Color Steel Mesh, (SFF) Small Case
OS: W10 Enterprise Edition
Monitor: 23 inch Lenovo GSYNC 144 hz monitor
BIOS version for your motherboard at this time is available.
Location: ALASKA - 1072009, 1.G0, American Megatrends - 50023
UEFI
my power cable (the one i plug in) matches the one i used on my old pc, which is 10 amp and 250 volts, so in theory it should work.
Try another wall outlet and a different cable.
My friend who originally had it mentioned he didn’t notice anything similar.
If the system didn’t show this when it was in your friend’s possession, it might have been affected during transport or by the outlet/cable itself.
How was the system shipped to you?
It seems customs disassembled the sides, possibly misaligning some cable.
If I were you, I’d take apart the system and check each component for damage.
In case you’re not tech-savvy, it might be helpful to bring it to a local repair shop for a thorough inspection.