F5F Stay Refreshed Software PC Gaming Help! The game only works properly at 60hz on my 100hz monitor using the elgato hd60s.

Help! The game only works properly at 60hz on my 100hz monitor using the elgato hd60s.

Help! The game only works properly at 60hz on my 100hz monitor using the elgato hd60s.

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Fergy04
Member
152
06-13-2016, 06:58 PM
#1
I have my 3440x1440 monitor set to 2560x1440 for a smoother 16:9 stream instead of black bars. It connects via display port, and I use an Elgato HD60 connected through HDMI. I can adjust some DSR settings to get 1440p on the monitor and 1080p60 on the capture card. My desktop runs at 100Hz, but when I play Fortnite it drops to 60Hz. The game shows 60Hz even though the frame rate is higher, and with VSync it stays at 60Hz. My display and NVIDIA control panel say 100Hz, but in borderless mode the game stays at that rate. When I switch to fullscreen, it still shows 100Hz but the resolution is stuck at 1920x1080. Can I fix both issues?
F
Fergy04
06-13-2016, 06:58 PM #1

I have my 3440x1440 monitor set to 2560x1440 for a smoother 16:9 stream instead of black bars. It connects via display port, and I use an Elgato HD60 connected through HDMI. I can adjust some DSR settings to get 1440p on the monitor and 1080p60 on the capture card. My desktop runs at 100Hz, but when I play Fortnite it drops to 60Hz. The game shows 60Hz even though the frame rate is higher, and with VSync it stays at 60Hz. My display and NVIDIA control panel say 100Hz, but in borderless mode the game stays at that rate. When I switch to fullscreen, it still shows 100Hz but the resolution is stuck at 1920x1080. Can I fix both issues?

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_MinezPlays_
Member
183
06-14-2016, 04:13 PM
#2
The most recent time everything functioned properly is still remembered. What actions did you take from then until now? Are other games running at 100hz? If yes, that points to a Fortnite problem. Make sure VSync is disabled. In the worst case, try running DDU in safe mode, clean it up, and restart. Then proceed with normal mode to install the latest WHQL video drivers and let us know about Fortnite and other issues.
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_MinezPlays_
06-14-2016, 04:13 PM #2

The most recent time everything functioned properly is still remembered. What actions did you take from then until now? Are other games running at 100hz? If yes, that points to a Fortnite problem. Make sure VSync is disabled. In the worst case, try running DDU in safe mode, clean it up, and restart. Then proceed with normal mode to install the latest WHQL video drivers and let us know about Fortnite and other issues.

M
Mirrorous
Member
148
06-16-2016, 01:44 AM
#3
I should have mentioned that before cloning my display to the capture card, it functioned in borderless mode at 2560x1440 with 100hz. It performs consistently across all games, not just Fortnite. I plan to perform a fresh installation of the Nvidia drivers and reconfigure everything again.
I followed this tutorial: https://www.youtube.com/watch?v=5eGSIy0CHrg
M
Mirrorous
06-16-2016, 01:44 AM #3

I should have mentioned that before cloning my display to the capture card, it functioned in borderless mode at 2560x1440 with 100hz. It performs consistently across all games, not just Fortnite. I plan to perform a fresh installation of the Nvidia drivers and reconfigure everything again.
I followed this tutorial: https://www.youtube.com/watch?v=5eGSIy0CHrg

F
Fiander
Junior Member
1
06-18-2016, 01:25 PM
#4
Maybe a DDU could help resolve this. Good luck, my friend.
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Fiander
06-18-2016, 01:25 PM #4

Maybe a DDU could help resolve this. Good luck, my friend.

S
Soccerstar827
Junior Member
18
06-19-2016, 04:07 PM
#5
Checking the "perform clean installation" option in the nvidia driver installer is similar to using ddu and reinstalling the latest driver.
S
Soccerstar827
06-19-2016, 04:07 PM #5

Checking the "perform clean installation" option in the nvidia driver installer is similar to using ddu and reinstalling the latest driver.

K
kaomes
Member
151
06-30-2016, 08:38 PM
#6
NOPE! It attempts to eliminate as much as possible but still leaves remnants of old drivers. A clean install resets your nvpanel preferences to the default, removing the driver and installing a new one, though it doesn't fully erase everything. This is where DDU becomes relevant.
K
kaomes
06-30-2016, 08:38 PM #6

NOPE! It attempts to eliminate as much as possible but still leaves remnants of old drivers. A clean install resets your nvpanel preferences to the default, removing the driver and installing a new one, though it doesn't fully erase everything. This is where DDU becomes relevant.

H
HypixelsDad
Member
64
06-30-2016, 11:44 PM
#7
I have used ddu and installed the newest drivers. I can't choose a resolution higher than 1920x1080 in the nvidia control panel, but I can select 3440x1440 at 100hz in the display settings. Is there a way to reach 2560x1440? The "create custom resolution option is greyed out for me."
H
HypixelsDad
06-30-2016, 11:44 PM #7

I have used ddu and installed the newest drivers. I can't choose a resolution higher than 1920x1080 in the nvidia control panel, but I can select 3440x1440 at 100hz in the display settings. Is there a way to reach 2560x1440? The "create custom resolution option is greyed out for me."

B
bushminecraft
Member
189
07-01-2016, 05:21 AM
#8
What makes sense is wondering why custom resolution isn't allowed and whether it's even possible.
B
bushminecraft
07-01-2016, 05:21 AM #8

What makes sense is wondering why custom resolution isn't allowed and whether it's even possible.

J
Jenuax
Member
174
07-07-2016, 08:14 PM
#9
I attempted all day. The only solution is to adjust DSR to 1.20x or 1.78x in the NVIDIA control panel; then I can choose 2560x1440 in Windows display settings, but not in the NVIDIA control panel. This is when I encounter the problem with my games only running at 60Hz.
J
Jenuax
07-07-2016, 08:14 PM #9

I attempted all day. The only solution is to adjust DSR to 1.20x or 1.78x in the NVIDIA control panel; then I can choose 2560x1440 in Windows display settings, but not in the NVIDIA control panel. This is when I encounter the problem with my games only running at 60Hz.

C
Chiller2727
Junior Member
8
07-09-2016, 06:04 AM
#10
Do you have your monitor drivers?
C
Chiller2727
07-09-2016, 06:04 AM #10

Do you have your monitor drivers?

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